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Showing 151 to 160 of 842 search results for Complaints data items.

  1. Aggregate Complaint data charts April 2013 [pdf]

    Data Published: 15/04/2013 Last modified: 04/08/2016
    Aggregate sector wide firm complaints data for 2012 H2. Including opened, closed, upheld, speed of closure and redress.

  2. Product sales data: help text and FAQs

    Registers and systems Published: 06/05/2016 Last modified: 13/06/2022
    Product sales data: help text and FAQs

  3. RMA-H COBS data: help text

    Registers and systems Published: 12/05/2016 Last modified: 13/05/2021
    RMA-H COBS data: help text

  4. Firm level complaints data 2021 H2 [xlsx]

    Data Published: 28/04/2022
    Firm level complaints data 2021 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  5. Firm level complaints data 2021 H1 [xlsx]

    Data Published: 28/10/2021
    Firm level complaints data 2021 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  6. TR14/18 – Complaint handling

    Thematic reviews Published: 17/11/2014 Last modified: 10/11/2016
    In relation to complaints, this means firms having effective and transparent complaint-handling arrangements which ensure that complaints are dealt with reasonably, promptly and fairly. ... In particular, firms may like to focus on:. Whether their

  7. Consumer credit income – what to report

    Tasks for firms Published: 24/10/2017 Last modified: 03/05/2024
    See how the FCA charges consumer credit firms annual fees based on the data in the CCR002 or CCR007.

  8. Firm level complaints data 2020 H1 [xlsx]

    Data Published: 15/12/2020
    Firm level complaints data 2020 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  9. Firm level complaints data 2019 H1 [xlsx]

    Data Published: 30/12/2019 Last modified: 30/12/2019
    Firm level complaints data 2019 H1. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.

  10. Firm level complaints data 2019 H2 [xlsx]

    Data Published: 16/04/2020
    Firm level complaints data 2019 H2. For firms submitting 500 or more opened complaints within their six month reporting period, 1,000 or more if they have an annual reporting period. Contains opened, closed, upheld and speed of closure.