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Showing 241 to 250 of 842 search results for Complaints data items.

  1. Change to aggregate complaints data: first half (H1) of 2013

    Focus areas Published: 06/05/2016 Last modified: 13/06/2016
    The follow change was made to the aggregate complaints data from 2013 H1.

  2. 2017 fines

    News stories Published: 31/01/2017 Last modified: 07/03/2019
    This table contains information about fines published during the calendar year ending 2017. The total amount of fines is £229,515,303. 

  3. The FCA has fined Liberty Mutual Insurance Europe SE £5.2 million for failures in its oversight of mobile phone insurance claims and complaints handling

    Press Releases Published: 30/10/2018 Last modified: 30/10/2018
    The Financial Conduct Authority (FCA) has fined Liberty Mutual Insurance Europe SE (Liberty) £5,280,800 for failures between 5 July 2010 and 7 June 2015 in its oversight of its mobile phone insurance claims and complaints handling processes

  4. Freedom of Information

    Last modified: 22/11/2022
    Find out how to make a Freedom of Information Act (FOIA) request and view information the FCA has already released under FOIA and think is of public interest.

  5. FSA - CP11/8 [pdf]

    Consultation papers Published: 10/05/2011 Last modified: 07/03/2014
    Consultation FSA - CP11/8 - The FSA's Consultation paper CP11/08 is entitled 'Data Collection: Retail Mediation Activities Return and complaints data'.

  6. DAC Pensions Limited enters liquidation – advice on next steps and how to protect yourself from scams

    News stories Published: 31/08/2021 Last modified: 31/08/2021
    This article gives advice to DAC clients on the steps they should take and also advice on how to protect against scams.

  7. How to complain if you’re a small business

    Published: 24/03/2021 Last modified: 17/05/2022
    If you’re a small or medium-sized enterprise (SME) and you're unhappy with a product or service, follow these steps to make a complaint.

  8. 2014 fines

    News stories Published: 02/01/2014 Last modified: 31/08/2016
    This table contains information about fines published during the calendar year ended December 2014. The total amount of fines is £1,471,431,800.

  9. Investing in crypto

    Last modified: 10/05/2024
    A common phrase in the crypto community is ‘do your own research’ as it’s important to understand what you are buying. Investments in crypto can be complex, making it difficult to understand the risks associated with the investment.

  10. Gabriel profile switch rules [pdf]

    Systems information Published: 20/12/2016
    Profile switches are a series of true/false flags based on a firm’s characteristics such as its permitted activities and legal status. They are used within some of the RMA data items to 'switch off' specific elements which are not relevant to the