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Showing 311 to 320 of 842 search results for Complaints data items.

  1. Overall complaints fall by 2.1% but banking and credit card complaints increase

    Press Releases Published: 30/09/2015 Last modified: 07/02/2022
    The latest complaints data published by the Financial Conduct Authority (FCA) shows financial services firms received 2,138,209 new complaints between January and June 2015.

  2. Our use of cookies

    Last modified: 15/12/2023
    Find out about the individual cookies the FCA uses on fca.org.uk, and why it uses them.

  3. FCA, PRA and Bank of England launch Complaints Scheme consultation

    Complaints and compensation News stories Published: 20/07/2020 Last modified: 20/07/2020
    FCA, PRA and Bank of England launch Complaints Scheme joint consultation.

  4. RMA-D1 Regulatory capital

    Registers and systems Published: 12/05/2016 Last modified: 13/06/2022
    RMA-D1 Regulatory capital

  5. FCA data show 5% drop in complaints in the second half of 2018

    Press Releases Published: 18/04/2019 Last modified: 11/04/2024
    The FCA has published the complaints figures for regulated firms for the second half of 2018.

  6. Product sales data: process related aspects FAQs

    Registers and systems Published: 06/05/2016 Last modified: 13/06/2022
    Product sales data: process related aspects FAQs

  7. Data on consumer credit loan agreements - July 2022

    FOI Release Date of Release: 05/07/2022
    The FCA provides data on high cost short-term credit loans, home credit loans and pawnbroking loans.

  8. Our Annual Report and Accounts 2021/22

    Annual reports Published: 19/07/2022 Last modified: 21/10/2022
    Our Annual Report and Accounts give updates on what we have delivered and achieved in the past year.

  9. Service standards 2020/21

    Data Published: 15/07/2021 Last modified: 15/07/2021
    The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2020/21.

  10. Business Plan 2024/25

    Business plans Published: 19/03/2024 Last modified: 09/04/2024
    Our Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.