Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 391 to 400 of 842 search results for Complaints data items.

  1. Insurance brokers due diligence on insurers

    Tasks for regulated firms Published: 21/08/2018 Last modified: 14/02/2023
    Brokers should be able to demonstrate that they have carefully considered the insurers that they place their customers’ business with.

  2. FCA statement regarding NatWest Group

    Statements Published: 27/10/2023 Last modified: 27/10/2023
    As previously set out, we have been intensifying supervisory work in relation to NatWest Group and Coutts since the widely reported events earlier this year.

  3. Payment institution applicants

    Tasks for firms Published: 08/05/2015 Last modified: 19/06/2024
    Find out what conditions you must meet to become a payment institution, and what to include in your application to be authorised by or registered with the FCA.

  4. Personal data and recruitment

    Last modified: 22/02/2023
    How and why the FCA uses applicants' personal data collected during the recruitment process.

  5. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately.

  6. RMA-E Professional indemnity insurance self certification: FAQs

    Registers and systems Published: 13/05/2016 Last modified: 13/05/2021
    RMA-E Professional indemnity insurance self certification: FAQs

  7. Appointed representatives and networks

    Tasks for firms Published: 05/08/2015 Last modified: 19/07/2023
    Principals often have networks of appointed representatives (ARs). Find out how to control your networks to reduce risks to your business.

  8. SRO / TMPR fees and levies

    Firms Focus areas Published: 19/08/2020 Last modified: 02/01/2024
    We explain the fees that firms in the TPR and TMPR will need to pay.

  9. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

  10. FSA Complaints data 2011 H2 [xls]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    Aggregate complaints statistics: 2006 - 2011 (H2). Including opened, closed, upheld, speed of closure and redress.