Filter results
Filter by document type
Filter by year
Sort by:

Search results

Showing 411 to 420 of 842 search results for Complaints data items.

  1. The Financial Conduct Authority and industry agree to improve the way consumer complaints are dealt with

    Press Releases Published: 17/11/2014 Last modified: 01/11/2016
    Moreover, understanding the underlying reasons for complaints can help head off future problems. ... The review did not deal with PPI complaints, which have been addressed separately.

  2. Express Gifts Ltd enters into £12.5m redress scheme

    Press Releases Published: 17/02/2017 Last modified: 17/02/2017
    Express Gifts Ltd, a direct mail order and online business with permission to sell general insurance products, has entered into an agreement with the Financial Conduct Authority (FCA) to provide £12.5m redress to approximately 330,000 customers who

  3. FSA Commentary on FSA Complaints Data 2012 H1 [pdf]

    Data Published: 22/04/2013 Last modified: 04/08/2016
    FSA commentary on FSA Aggregate Complaints Data 2012 H1 including highlights.

  4. Business Plan 2022/23

    Business plans Published: 07/04/2022 Last modified: 27/04/2022
    The FCA Business Plan details the work we'll do over the next 12 months to help deliver the commitments in our Strategy.

  5. Clydesdale Bank fined £20,678,300 for serious failings in PPI complaint handling

    Press Releases Published: 14/04/2015 Last modified: 30/09/2016
    In mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant documents when deciding how to deal with complaints. ... Clydesdale’s inappropriate policies meant that, for

  6. RMA-C Client money and assets: FAQs

    Registers and systems Published: 13/05/2016 Last modified: 13/05/2021
    RMA-C Client money and assets.

  7. Electronic money institution applicants

    Firm authorisation Electronic money and payment institutions Published: 09/05/2015 Last modified: 19/06/2024
    Find out what conditions you must meet to become an e-money institution, and what to include in your application to be authorised by or registered with the FCA.

  8. Capital requirements reporting

    Tasks for regulated firms Published: 04/08/2015 Last modified: 09/02/2023
    Once your firm has been authorised by us, we send a reporting schedule with how you report and record information about your firm. Find out what you need to report to us.

  9. FCA responds to independent reviews into its regulation of London Capital & Finance and Connaught

    Press Releases Published: 17/12/2020 Last modified: 17/12/2020
    The FCA has responded to the independent investigations of its supervision of London Capital & Finance plc (LCF) and Connaught Income Fund Series 1 and connected companies (Connaught)

  10. Personal data and market oversight

    Last modified: 22/02/2023
    How and why the FCA uses personal data to carry out its market oversight functions.