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Showing 461 to 470 of 842 search results for Complaints data items.

  1. High-cost credit: what next?

    Speeches Published: 02/05/2018 Last modified: 02/05/2018
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at a New City Agenda event, Portcullis House, Westminster, London.

  2. The retail intermediary market 2019

    Data Published: 23/07/2020 Last modified: 16/11/2023
    This page provides the FCA's analysis of the intermediary sector in 2019 based on data drawn from the Retail Mediation Activities Return (RMAR).

  3. Regulating for better outcomes - next steps in consumer credit

    Speeches Published: 08/10/2021 Last modified: 08/10/2021
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at Westminster Business Forum

  4. FCA proposes changes to complaint handling rules to help victims of authorised push payment fraud

    Press Releases Published: 26/06/2018 Last modified: 26/06/2018
    Authorised push payment (APP) fraud is where a fraudster tricks an individual consumer or micro business to instruct their payment services provider (PSP), such as their bank, to send money from their account to an account controlled by that

  5. FSA fines The Co-operative Bank plc for failing to handle PPI complaints fairly

    Press Releases Published: 04/01/2013 Last modified: 29/03/2013
    The Financial Services Authority (FSA) has fined The Co-operative Bank plc (Co-op) £113,300 for failing to handle payment protection insurance (PPI) complaints fairly.

  6. Statement on the CMA’s response to the Citizens Advice super-complaint on excessive prices for disengaged consumers

    Statements Published: 19/12/2018 Last modified: 19/12/2018
    The Competition and Markets Authority (CMA) has published its response to the Citizens Advice super-complaint on excessive prices for disengaged consumers. The super-complaint covers several markets, including insurance, cash savings and mortgages.

  7. Financial promotions quarterly data 2021 Q1

    Data Published: 05/04/2021 Last modified: 03/02/2022
    The FCA publishes data on the number of financial promotions that have been amended or withdrawn due to non-compliance with the FCA's rules, this data is for 2021 Q1.

  8. Form G: Retail Investment Adviser Complaints alerts form file specification [pdf]

    Forms Published: 03/01/2013 Last modified: 03/08/2016

  9. Information on furlough fraud - November 2022

    FOI Release Date of Release: 11/11/2022
    FCA provides information on furlough fraud.

  10. Personal data and mutuals registration

    Last modified: 22/02/2023
    How and why the FCA uses personal data that is collected for mutuals registration.