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FCA review into mobile phone insurance finds examples of poor product design, unclear terms, and inadequate claims and complaints handling
The Financial Conduct Authority (FCA) has published a review focusing on the way mobile phone insurance firms design products and handle claims from customers that have lost or damaged their phone, or had it stolen. -
Park First Limited – information for investors
Four companies in the Park First group entered administration on 4 July 2019. Find out what this means for investors. -
Information in relation to Premier FX - May 2021
The FCA provides a chronological list of organisations the Head of the FCA's Claims Management Companies department met with. -
Comparison of banking providers’ fraud controls
This page contains information about banks’ fraud controls. It is intended to enable consumers and consumer groups to compare how banks protect their customers against fraud, and to help consumers to make better informed choices about their -
Scammers target over £2 million in pension pots in the last five months
The FCA are urging anyone saving for their retirement to protect their savings. -
FCA launches general insurance market study
The Financial Conduct Authority (FCA) has today set out the issues it will focus on as part of a market study into how general insurance (GI) firms charge their customers for home and motor insurance. -
German Property Group (GPG) companies enter preliminary bankruptcy proceedings
Joint statement from the FCA, the FSC) and the Financial Ombudsman Service on an unregulated, overseas property investment scheme. -
Finalised Guidance: Business interruption insurance test case
This finalised guidance sets out the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA. -
FCA response to Amigo’s scheme being approved by the High Court
The High Court has approved Amigo Loans Limited scheme of arrangement to provide redress to customers who are due it for being mis-sold loans and who raise a complaint -
Request for information regarding FCA complaints - December 2021
The FCA responds to multiple questions regarding FCA complaints.