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Showing 651 to 660 of 842 search results for Complaints data items.

  1. Investors in CF Arch cru funds must ask adviser for review

    News stories Published: 17/12/2012 Last modified: 23/04/2013
    Investors in the CF Arch cru Investment and Diversified funds will be asked if they want their investment reviewed to see if they are entitled to compensation. Find out more about the consumer redress scheme.

  2. Statement on how firms should handle post and paper documents

    Statements Published: 13/05/2020 Last modified: 13/05/2020
    We recognise that during the coronavirus (covid-19) pandemic there will be some important functions, such as processing post, that will be more difficult for firms to do in a timely way.  

  3. Investor protection in the UK: New tools, new challenges

    Speeches Published: 19/09/2014 Last modified: 19/09/2014
    Speech by Maggie Craig, Acting Head of Savings and Investments, at the FCA MiFID II Conference 2014. This is the text of the speech as drafted, which may differ from the delivered version.

  4. FCA publishes Final Summary of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 28/11/2017 Last modified: 28/11/2017
    The Financial Conduct Authority (FCA) today publishes the Final Summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).

  5. Payday lenders failing customers in arrears, says FCA

    Press Releases Published: 10/03/2015 Last modified: 10/03/2015
    repayment plans that were clearly unsustainable and subsequently failed. firms not dealing appropriately with issues when things went wrong, for example staff failing to investigate or acknowledge complaints and customers having

  6. FCA confirms increase in Financial Ombudsman Service award limit

    Press Releases Published: 08/03/2019 Last modified: 08/03/2019
    The Financial Conduct Authority (FCA) has today confirmed that the Financial Ombudsman Service will soon be able to require financial services firms to pay significantly more compensation to consumers and businesses.

  7. PS17/26: Information about current account services

    Policy statements Published: 25/07/2017 Last modified: 12/12/2017
    We are confirming changes to the Handbook to require providers of personal current accounts (PCAs) and business current accounts (BCAs) to publish information that will help customers to compare the service they could receive from different providers

  8. FCA research reveals 1.1million spike in cryptoasset buyers

    Press Releases Published: 30/06/2020 Last modified: 01/07/2020
    Component type: Content summary Copy

  9. FCA and Industry Working Group on interest-only mortgages: terms of reference

    Mortgages Published: 21/02/2024 Last modified: 21/02/2024
    We are forming a working group to support and inform our review of existing interest-only guidance as well helping our understanding on how interest-only borrowers are currently treated.

  10. Personal data and surveys, consultations and market research

    Last modified: 05/12/2023
    How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator.