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Showing 671 to 680 of 842 search results for Complaints data items.

  1. The retrospective application of rules: feedback on the call for examples

    News stories Published: 22/01/2015 Last modified: 19/11/2021
    We asked firms to provide examples of the retrospective application of regulatory rules

  2. RMA-J Data required for collection of fees: help text (for reporting period ending 1 April)

    Registers and systems Published: 28/03/2019 Last modified: 28/03/2019
    Read our help text for Gabriel submission RMAR section J (RMA-J) data required for collection of fees. Firms with a reporting period ending on or after 1 April 2019.

  3. Changes to the Board of the Financial Conduct Authority announced

    Press Releases Published: 04/03/2019 Last modified: 27/06/2019
    Consumer expert Richard Lloyd has been appointed as a Non-Executive Director to the Board of the Financial Conduct Authority (FCA).

  4. Data on Whistleblowing cases about Firms or Advisers since 2011 - July 2021

    FOI Release Date of Release: 26/07/2021
    The FCA provides data on the number of whistleblowing cases about firms or advisers, that have been received by us since 2011.

  5. FCA confirms greater access for SMEs to the Financial Ombudsman Service

    Press Releases Published: 16/10/2018 Last modified: 16/10/2018
    The Financial Conduct Authority (FCA) has today confirmed plans to extend access to the Financial Ombudsman Service (‘the ombudsman service’) to more small and medium-sized enterprises (SMEs).

  6. Guess who’s back? Animatronic Arnie returns to raise awareness of PPI deadline

    Press Releases Published: 04/04/2018 Last modified: 04/04/2018
    The animatronic head of Arnold Schwarzenegger is back today to remind people to check whether they had payment protection insurance (PPI) and make a decision about whether to make a complaint before the deadline on 29 August 2019.

  7. FCA launches consultation on General Insurance value measures data

    Press Releases Published: 30/01/2019 Last modified: 30/01/2019
    Today the Financial Conduct Authority (FCA) has launched a consultation proposing new rules requiring firms to report General Insurance (GI) value measures data to the FCA for publication. Alongside the Consultation Paper, the FCA has also published

  8. Updated statement on non-damage BI settlements and deductions made for government support

    Statements Published: 24/03/2021 Last modified: 24/03/2021
    Following the FCA's statement on 3 August 2020 on non-damage BI settlements and deductions made for government support, the FCA updated it to say what it expects from firms.

  9. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    In 2012 and 2013 the proportion of complaints being upheld, known as the uphold rate, fell. ... of complaints were overturned, in late 2012 it reduced to 60%, and, in late 2013, to 56%.

  10. CPP card and identity protection compensation scheme closure

    News stories Published: 27/03/2015 Last modified: 13/03/2017
    Only complaints that have already been referred to the scheme’s dispute procedure will now be considered. ... No scheme complaints about claims forms received after 28 February 2015 (the exceptional bar date) will be considered by the scheme