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Showing 701 to 710 of 842 search results for Complaints data items.

  1. FCA announces appointment of new Chair of the Financial Services Consumer Panel

    Press Releases Published: 19/02/2019 Last modified: 19/02/2019
    The Financial Conduct Authority (FCA) has today announced the appointment of Wanda Goldwag as the new Chair of the independent Financial Services Consumer Panel. The appointment, effective from 1 March 2019 for an initial three-year term, has been

  2. Consumer warning about the risks of investing in cryptocurrency CFDs

    News stories Published: 14/11/2017 Last modified: 03/07/2019
    Contracts for differences (CFDs), including financial spread bets, with cryptocurrencies as the underlying investment are increasingly being marketed to consumers. These products are extremely high-risk, speculative products. This warning is to

  3. Helping firms provide more support to customers making investment decisions

    Firms Published: 03/08/2023 Last modified: 30/10/2023
    Examples on providing consumers with greater levels of support, including getting closer to the advice guidance boundary for giving a personal recommendation.

  4. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts

    Occasional papers Published: 31/05/2018 Last modified: 31/05/2018
    As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour.

  5. PS16/1: Reform of the legacy Credit Unions sourcebook

    Policy statements Published: 01/02/2016 Last modified: 01/02/2016
    Credit unions should also note that they must inform us of any changes to their complaints contact.

  6. Sapia Trade / Sapia Capital (clone of FCA authorised firm)

    Warnings Published: 04/01/2021 Last modified: 04/01/2021
    Sapia Trade / Sapia Capital (clone of FCA authorised firm) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with this unauthorised firm

  7. Consumer credit — high-cost short-term credit lending data

    Data Published: 24/01/2019 Last modified: 15/05/2019
    This page highlights insightful findings about the high-cost short-term credit market, drawing on both the new regulatory return data submitted to the FCA by consumer credit firms and the FCA's Financial Lives Survey 2017.

  8. East West Insurance Company Limited enters administration

    General insurers and insurance intermediaries News stories Published: 12/10/2020 Last modified: 12/10/2020
    Insurance firm East West was placed into administration on 12 October 2020. Richard Barker and Simon Edel, both of Ernst & Young LLP, were appointed as Joint Administrators.

  9. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.

  10. A strategy for positive change: our ESG priorities

    Corporate documents Published: 03/11/2021 Last modified: 21/11/2022
    The FCA's environmental, social and governance (ESG) strategy sets out our target outcomes and the actions we expect to take to deliver these, to support the transition to a net zero economy.