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Showing 751 to 760 of 842 search results for Complaints data items.

  1. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.
  2. Information related to Covid-specific whistleblower allegations - November 2021

    FOI Release Date of Release: 09/11/2021
    The FCA responds to multiple questions regarding Covid-specific whistleblower allegations.
  3. Cryptoasset registration: information for applicants

    Published: 26/10/2023 Last modified: 07/02/2024
    The FCA's requirements and expectations of cryptoasset businesses for AML/CTF regime registration.
  4. Anti-fraud controls and complaint handling in firms (with a focus on APP Fraud)

    Multi-firm reviews Published: 07/11/2023 Last modified: 23/04/2024
    This publication sets out the key findings from our review of how firms mitigate the risks of APP fraud and fraud attacks more broadly.
  5. Redress package agreed for consumers mis-sold CPP insurance products

    Press Releases Published: 22/08/2013 Last modified: 22/11/2021
    The Financial Conduct Authority has reached an agreement with Card Protection Plan Limited (CPP) and 13 high street banks and credit card issuers that will pave the way for redress to be paid to customers who were mis-sold CPP’s Card Protection
  6. CP14/4 – Quarterly Consultation Paper No. 4

    Consultation papers Published: 06/03/2014 Last modified: 30/08/2015
    make minor changes to the complaints data reporting form and update guidance. ... clarify the scope of mortgage Product Sales Data performance data reporting for firms who own regulated mortgage contracts but who do not have the ‘entering into’
  7. IFPR implementation observations: quantifying threshold requirements and managing financial resources – concluding report

    Multi-firm reviews Published: 27/11/2023 Last modified: 27/11/2023
    Further observations on how firms are implementing requirements on the Internal Capital Adequacy and Risk Assessment process and reporting under the Investment Firms Prudential Regime.
  8. Update on the FCA’s review of RBS’s treatment of SME customers referred to its Global Restructuring Group

    Press Releases Published: 23/10/2017 Last modified: 23/10/2017
    The Financial Conduct Authority (FCA) today publishes an interim summary of the independent review of Royal Bank of Scotland’s (RBS) treatment of small and medium-sized enterprise (SME) customers transferred to its Global Restructuring Group (GRG).
  9. FCA warns of increased risk of online investment fraud, as investors lose £87k a day to binary options scams

    Press Releases Published: 29/01/2018 Last modified: 12/04/2024
    The FCA has urged the public to be vigilant to the threat of online investment fraud.
  10. FCA confirms measures to raise standards in the funeral plans market

    Press Releases Published: 05/07/2021 Last modified: 05/07/2021
    To enhance consumer protection in the funeral plans market, the FCA has confirmed the rules funeral plan providers will have to follow when they come under regulation from 29 July 2022.