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Showing 771 to 780 of 842 search results for Complaints data items.

  1. Financial Lives 2022 survey - Key findings from the May 2022 survey: Executive summary

    Financial Lives Published: 26/07/2023 Last modified: 26/07/2023
    Executive summary for the key findings from the FCA’s Financial Lives February 2022 survey.

  2. Tribunal upholds the Financial Conduct Authority’s decision to fine investment adviser

    Statements Published: 21/05/2015 Last modified: 21/05/2015
    failure to respond to client complaints appropriately; and. failure to have regard to the statutory and regulatory provisions regarding the promotion of unregulated collective investment schemes (UCIS).

  3. FS20/8: Business interruption insurance test case: feedback on draft guidance

    Policy and guidance Feedback statements Published: 17/06/2020 Last modified: 17/06/2020
    These feedback statement is for the FCA draft guidance on the FCA's expectations for insurers and insurance intermediaries when handling claims and complaints for business interruption policies during the test case brought by the FCA.

  4. Standard Life Aberdeen (clone of FCA recognised product and UK registered company)

    Warnings Published: 29/10/2020 Last modified: 13/07/2021
    Standard Life Aberdeen (clone of FCA recognised product and UK registered company) is not authorised or registered by the FCA but has been targeting people in the UK, claiming to be an authorised firm. Find out why you should be wary of dealing with

  5. FCA confirms further support for motor finance and high-cost credit customers

    Press Releases Published: 15/07/2020 Last modified: 15/07/2020
    We confirm support for users of motor finance, buy-now pay-later, rent-to-own, pawnbroking and high-cost short-term credit products, who face payment difficulties due to coronavirus.

  6. The importance of culture in driving behaviours of firms and how the FCA will assess this

    Speeches Published: 19/04/2013 Last modified: 18/07/2013
    Speech by Clive Adamson, Director of Supervision, the FCA, at the CFA Society - UK Professionalism Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  7. Rent-to-own provider BrightHouse to provide over £14.8 million in redress to around 249,000 customers

    Press Releases Published: 24/10/2017 Last modified: 24/10/2017
    Following engagement with the FCA, BrightHouse has committed to pay over £14.8 million (in the form of cash payments and balance adjustments) to 249,000 customers in respect of 384,000 agreements for lending which may not have been affordable and

  8. PS18/21: SME access to the Financial Ombudsman Service - near-final rules

    Policy statements Published: 22/01/2018 Last modified: 17/12/2018
    Following publication of this Policy Statement with near-final rules, we have now published final rules. Our final rules, which are unchanged from our near-final rules, extend access to the Financial Ombudsman Service (‘the ombudsman service’)

  9. Statistics on whistleblowing inquries about firms and advisers - August 2020

    FOI Release Date of Release: 18/08/2020
    FCA provides statistics on whistleblowing inquires about firms and individuals.

  10. Santander UK to contact borrowers affected by SVR cap margin rise in 2008

    News stories Published: 18/04/2013 Last modified: 18/05/2021
    Santander UK has agreed to contact more than 270,000 mortgage customers that it did not give clear information when it raised the cap margin linked to its SVR in 2008.