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Showing 21 to 30 of 718 search results for Consumer Duty firm survey.
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Rolling regulation forwards
Speech by Nikhil Rathi, FCA Chief Executive delivered at the UK Finance annual dinner. -
Customer Understanding of Transactions
We can report that in general firms demonstrated good practice. Examples of positive practices we observed through our survey include:. ... All firms are using customer survey findings, and many are using consumer group discussions as the basis for -
Consumer Duty: the art of the possible in a year
Speech by Sheldon Mills, FCA Executive Director of Consumers & Competition on the Consumer Duty at KPMG. -
The Financial Resilience Survey data
The FCA presents the results of the final Financial Resilience Survey issued in October 2023. -
Prescribed Persons Annual Report 2022/23
The FCA is reporting on the whistleblowing disclosures made to it, under the Prescribed Persons Regulations 2017 covering April 2022 to 31 March 2023. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
The coronavirus (Covid-19) financial resilience survey data
The results from the FCA's financial resilience surveys that were sent to 23,000 regulated firms. Through the surveys the FCA is understanding the real-time effect the pandemic is having on the finances of the firms it prudentially regulates. -
Help is available for those who need it, says FCA
The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m -
Helping people access cash
How new legislation has given the FCA powers to act where it finds or anticipate significant impacts on consumers’ ability to access cash. -
The FCA and the FCA Practitioner Panel publish the findings from their joint survey of industry views
The Financial Conduct Authority (FCA) and the FCA Practitioner Panel have today published the findings from their 2017 survey of FCA-regulated firms. The survey gives a view across the financial services sector of the FCA’s performance as a