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Showing 561 to 570 of 718 search results for Consumer Duty firm survey.

  1. From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit

    Speeches Published: 29/11/2022 Last modified: 08/01/2024
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

  2. Insights from the Cyber Coordination Groups

    Research notes Published: 11/03/2020 Last modified: 09/04/2024
    Insights from the Cyber Coordination Groups

  3. Retail banking: our review of Basic Bank Accounts

    Multi-firm reviews Published: 11/02/2020 Last modified: 12/02/2020
    We have reviewed how retail banks provide information about Basic Bank Accounts.

  4. General insurance value measures data 2022

    Data Published: 20/09/2023 Last modified: 20/09/2023
    The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022.

  5. Liquidity Management multi-firm review

    Multi-firm reviews Published: 06/07/2023 Last modified: 06/07/2023
    Informing the asset management industry of the conclusions and recommendations from our multi-firm review on fund liquidity management.

  6. The role of consumer decision-making in ensuring good market dynamics in the mortgage sector

    Speeches Published: 05/10/2016 Last modified: 31/10/2016
    Speech by Christopher Woolard, Director of Strategy and Competition at the FCA, at the Mortgages Conference.

  7. Inside the mind of a scammer: FCA reveals the tactics investment fraudsters use to deceive over 55s

    Press Releases Published: 01/03/2017 Last modified: 12/04/2024
    The FCA has urged over 55s to check investment opportunities are genuine before they part with their money.

  8. Occasional Paper No. 9: Two plus two makes five? Survey evidence that investors overvalue structured deposits

    Occasional papers Published: 05/03/2015 Last modified: 05/03/2015
    Consumers may struggle to evaluate complex financial products for a number of reasons. ... Behavioural economics can help understand the mistakes consumers make, how firms respond to these mistakes and how this affects competition.

  9. FCA regulation of consumer credit – during the pandemic and beyond

    Speeches Published: 13/10/2020 Last modified: 14/10/2020
    Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference

  10. Occasional Paper No. 38: Testing retirement communications: Waking up to get wise

    Occasional papers Published: 28/06/2018 Last modified: 28/06/2018
    As part of the Retirement Income Market Study and the Retirement Outcomes Review, the FCA looked into ways in which we could encourage those approaching retirement to engage with the free government guidance available to them and with their pension
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