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Showing 571 to 580 of 718 search results for Consumer Duty firm survey.
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Research Note: Digital engagement practices: a trading apps experiment
We investigated the effect of digital engagement practices, including gamification, on consumer trading behaviour. -
Implementing Technology Change
This review sets out the findings from our cross-Financial Services change management review which looked at how financial firms manage technology change, the impact of change failures and the practices utilised within the industry to help reduce -
100 days of the FCA - Martin Wheatley speaks at the ABI Biennial Conference
Martin Wheatley, chief executive of the Financial Conduct Authority (FCA), will today tell the Association of British Insurers (ABI) Biennial Conference that the FCA is “a very different animal to the Financial Services Authority (FSA)”. -
FCA highlights continuing concerns about problem firms in the CFD sector
FCA has written to CFD providers outlining expectations and highlighting areas of poor practice seen in firms. -
FCA calls on firms to improve treatment of politically exposed persons (PEPs)
The FCA has told financial firms – including banks, payment firms and lenders – to do more to ensure Parliamentarians, senior public servants and their families are not treated unfairly. -
PS15/17: Pension Wise – recommendation policy
In this Policy Statement, the FCA reports on the main issues arising from CP15/12 and publishes the recommendation policy. -
Consumer investments data review April - September 2021
A summary of the FCA's work to tackle consumer harm in the investment market, between 1 April 2021 and 30 September 2021. -
Rolling the rock: The cycle of deregulation, crisis and regulation
Speech by Charles Randell, Chair, Financial Conduct Authority, delivered at the Association for Financial Markets in Europe (AFME) Annual Conference on 2 October 2018. -
Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness
Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference. -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk.