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Showing 71 to 80 of 718 search results for Consumer Duty firm survey.
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Supporting consumers through tough times – priorities for credit regulation
Speech by Brian Corr, Interim Director of Retail Lending at the FCA, delivered at Credit Summit 2022 -
Consumer Duty implementation: good practice and areas for improvement
What firms are doing well and what they could do better. -
Findings of multi-firm review into insurers' valuation of vehicles
We set out the findings from our review which assesses firms’ claims-handling processes for valuing vehicles which have been stolen or written-off (‘total-loss’ claims). -
Ensuring the fair treatment of customers in vulnerable circumstances
The positive steps firms have taken to embed FCA guidance and the areas where we expect to see improvement. -
The new simplified advice regime and the advice / guidance boundary review
Speech by Therese Chambers, our Director of Consumer Investments, delivered at the TISA Financial Advice and Guidance Conference. -
How to flex your organisation's power through culture and conduct
Speech by Emily Shepperd, Chief Operating Officer and Executive Director of Authorisations at City & Financial's Culture and Conduct Forum. -
Our Perimeter Report
Our perimeter (remit) determines the activities we regulate and the level of protection consumers can expect when they buy financial services and products -
Consumer Investments: Strategy and Feedback Statement
The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. -
Reforming our capital markets ecosystem
Speech by Nikhil Rathi, our Chief Executive delivered at the Global Investment Management Summit. -
FCA response to the independent panels’ annual reports
In line with its statutory requirement, the FCA responds to key representations made by the Panels in their respective Annual Reports.