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Showing 21 to 30 of 66 search results for Consumer Duty firm survey - Autumn 2023.

  1. Financial Lives survey highlights importance of the FCA’s Consumer Duty

    Press Releases Published: 26/07/2023 Last modified: 26/07/2023
    The FCA has found 7.4 million people unsuccessfully attempted to contact one or more of their financial services providers in the 12 months before May 2022, with the most vulnerable in society most likely to struggle with this. The figure comes from

  2. Advice Guidance Boundary Review

    News stories Published: 03/08/2023 Last modified: 03/08/2023
    The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury.

  3. Help is available for those who need it, says FCA

    Press Releases Published: 17/05/2023 Last modified: 17/05/2023
    The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m

  4. Our Annual Report and Accounts 2022/23

    Annual reports Published: 20/07/2023 Last modified: 08/12/2023
    Our Annual Report and Accounts sets out our progress and key achievements in the first year of our three-year strategy.

  5. FCA highlights areas of focus for firms implementing the Consumer Duty

    Press Releases Published: 25/01/2023 Last modified: 25/01/2023
    With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.  

  6. How to organise a COO

    Speeches Published: 08/02/2023 Last modified: 08/02/2023
    Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Armstrong Wolfe COO Summit 2023

  7. Personal data and supervision

    Last modified: 13/12/2023
    How and why the FCA uses personal data to carry out its supervision functions.

  8. Whistleblowing qualitative assessment survey 2022

    Data Published: 04/05/2023 Last modified: 04/05/2023
    This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to

  9. FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty

    Statements Published: 15/02/2024 Last modified: 15/02/2024
    FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.

  10. FCA tells lenders to support consumers struggling with the cost of living

    Press Releases Published: 16/06/2022 Last modified: 16/06/2022
    The Financial Conduct Authority (FCA) is today writing to more than 3,500 lenders to remind them of the standards they should meet as consumers across the country are affected by the rising cost of living. With household bills expected to continue