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Showing 61 to 66 of 66 search results for Consumer Duty firm survey - Autumn 2023.

61. Cost of Living: good and poor practice in the general insurance market

    Good and poor practice Published: 03/07/2023 Last modified: 03/07/2023
    We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve.

62. Insurance multi-firm review of outcomes monitoring under the Consumer Duty

    Insurance Multi-firm reviews Published: 26/06/2024 Last modified: 26/06/2024
    Our review of insurance firm approaches to monitoring customer outcomes.

63. Gaming trading: how trading apps could be engaging consumers for the worse

    Research articles Published: 21/11/2022 Last modified: 01/02/2023
    You may be familiar with the jumping green owl celebrating your completion of a Duolingo language lesson. Or perhaps you compete against your friends on Strava to run the most miles in a month. These are all examples of gamification – the use of

64. Chief Executive speaks at APM about recent work and future challenges

    Speeches Published: 20/07/2016 Last modified: 20/07/2016
    Speech by Andrew Bailey, Chief Executive at the FCA, delivered at our 2016 Annual Public Meeting.

65. Review of terminal illness benefits within life insurance protection products

    Multi-firm reviews Published: 02/10/2023 Last modified: 02/10/2023
    FCA review of insurance companies’ approaches to terminal illness benefits to make recommendations for improvement.

66. Regulators warn public of pension scammer tactics as victims report losing an average of £91,000 in 2017

    Press Releases Published: 14/08/2018 Last modified: 14/08/2018
    A new campaign to tackle pension scams launches today as the latest figures reveal that victims of pension scammers lost an average of £91,000 each in 2017.