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Showing 21 to 30 of 69 search results for Consumer Duty firm survey - Spring 2023.
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Help is available for those who need it, says FCA
The FCA reminds borrowers they can get help from their lenders if they are struggling to keep up with payments, as it found the number of people struggling to meet bills and credit repayments has risen by 3.1m since May 2022 (10.9m, compared to 7.8m -
Our Annual Report and Accounts 2022/23
Our Annual Report and Accounts sets out our progress and key achievements in the first year of our three-year strategy. -
FCA outcomes and metrics
The FCA is committed to being clear about how it is accountable for its progress. On this page the FCA sets out its outcomes and the metrics it will use to measure them. -
FCA highlights areas of focus for firms implementing the Consumer Duty
With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty. -
How to organise a COO
Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Armstrong Wolfe COO Summit 2023 -
Business Plan 2023/24
The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy. -
Personal data and supervision
How and why the FCA uses personal data to carry out its supervision functions. -
Whistleblowing qualitative assessment survey 2022
This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to -
Call of Duty: How putting customers front and centre will help industry innovate
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event. -
FCA requests information from firms about delivery of their ongoing advice services and the Consumer Duty
FCA is collecting this information to assess what, if any, further regulatory work it may undertake in this area.