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Showing 171 to 180 of 898 search results for Consumer Duty implementation.

  1. Consumer Duty webinar – Insurance – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – Insurance – transcript

  2. Implementing the Consumer Duty in Mortgage Intermediaries [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter to mortgage intermediaries

  3. Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty and portfolio letter

  4. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.

  5. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

  6. Implementing the Consumer Duty in Mainstream Consumer Credit Lenders (MCCL) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Mainstream Consumer Credit Lenders

  7. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript

  8. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript

  9. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.

  10. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.
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