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Showing 11 to 20 of 898 search results for Consumer Duty letter.

  1. Implementing the Consumer Duty in the Retail Banks and Building Societies sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – Retail Banks and Building Societies
  2. Implementing the Consumer Duty in the General Insurance and Pure Protection sectors [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter
  3. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.
  4. Implementing the Consumer Duty in payments firms [pdf]

    Correspondence Published: 21/02/2023
    Consumer duty letter for Payments Services and E-Money firms
  5. Implementing the Consumer Duty in the Motor Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Motor Finance Providers porfolio
  6. Implementing the Consumer Duty in the Retail Finance Providers portfolio [pdf]

    Correspondence Published: 03/03/2023
    Consumer Duty letter for the Retail Finance Providers portfolio
  7. Consumer Duty

    Focus areas Last modified: 16/05/2024
    Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first
  8. Implementing the Consumer Duty in the Contract for Difference (CFD) portfolio [pdf]

    Correspondence Published: 06/04/2023
    Implementing the Consumer Duty in the Contract for Difference (CFD) portfolio.
  9. Implementing the Consumer Duty for Debt Purchasing, Debt Collecting and Debt Administration Services (DPCA) portfolio [pdf]

    Correspondence Published: 21/02/2023
    Consumer Duty and portfolio letter for Debt Purchasing, Debt Collecting and Debt Administration Services.
  10. Implementing the Consumer Duty in Credit Reference Agencies (CRAs) and Credit Information Service Providers (CISPs) [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty and portfolio letter