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Showing 191 to 200 of 898 search results for Consumer Duty letter.

  1. The hidden cost of domestic financial abuse: working together to improve outcomes

    Blogs Published: 17/05/2024 Last modified: 20/05/2024
    Domestic financial abuse has a huge impact on the lives of those who experience it.
  2. Claims handling lessons learned from business interruption insurance

    Multi-firm reviews Published: 04/10/2022 Last modified: 04/10/2022
    The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have
  3. Levelling the playing field – innovation in the service of consumers and the market

    Speeches Published: 20/04/2021 Last modified: 20/04/2021
    Speech by our CEO, Nikhil Rathi, to FinTech Week.
  4. Investing in outcomes: a regulatory approach to deliver for consumers, markets and competitiveness

    Speeches Published: 14/03/2024 Last modified: 14/03/2024
    Speech by Nikhil Rathi, FCA Chief Executive delivered at the Morgan Stanley European Financials Conference.
  5. FCA finds concerns over insurers’ valuation of written-off or stolen vehicles

    Press Releases Published: 27/03/2024 Last modified: 27/03/2024
    The Financial Conduct Authority (FCA) has identified shortcomings in how some motor insurance firms are valuing written-off or stolen vehicles.
  6. Key findings of multi-firm work on Claims Management Companies carrying out unregulated claims

    Multi-firm reviews Published: 15/02/2024 Last modified: 15/02/2024
    We recently looked at Claims Management Companies (CMCs) carrying out unregulated claims activity to assess if firms were using their FCA authorisation to legitimise services that are not regulated.
  7. FG24/1: Finalised guidance on financial promotions on social media

    Finalised guidance Published: 26/03/2024 Last modified: 26/03/2024
    We clarify our expectations on how financial promotions are communicated on social media. We also summarise and respond to feedback to GC23/2.
  8. Financial watchdog consults about protections for insurance customers in financial difficulty

    Press Releases Published: 11/01/2023 Last modified: 11/01/2023
    The FCA is proposing to update guidance, introduced during the Covid-19 pandemic, to support insurance customers in financial difficulty.
  9. Testing how Authorised Fund Managers are embedding the Guiding Principles in ESG and sustainable investment funds

    Multi-firm reviews Published: 16/11/2023 Last modified: 16/11/2023
    We set out findings from our supervisory work that looked at how authorised fund managers (AFMs) comply with existing regulatory requirements and expectations on the design, delivery and disclosure of Environmental, Social and Governance (ESG) and
  10. Insurance brokers: serving consumers and businesses in times of uncertainty and change

    Speeches Published: 13/05/2022 Last modified: 13/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the British Insurance Brokers' Association (BIBA) Conference.