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Showing 211 to 220 of 898 search results for Consumer Duty letter.

  1. Apply for a waiver or modification

    Tasks for firms Published: 06/05/2015 Last modified: 17/08/2023
    Find out how to apply to us for a waiver or modification of Handbook rules.

  2. Consumer Duty detailed timeline [pdf]

    Documents Published: 27/09/2022
    Full timeline of the key Consumer Duty milestones.

  3. Consumer Credit Seminar

    Speeches Published: 21/10/2014 Last modified: 20/03/2024
    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.

  4. Consumer Duty webinar – Insurance – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – Insurance – transcript

  5. Financial promotions quarterly data 2023 Q2

    Data Published: 04/08/2023 Last modified: 03/11/2023
    We publish data on the number of financial promotions that it has taken action on to mitigate non-compliance with the our rules. This data is for 1 April 2023 and 30 June 2023.

  6. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.

  7. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

  8. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript

  9. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript

  10. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.