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Showing 311 to 320 of 898 search results for Consumer Duty letter.
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Report competition law infringements
You do not have to answer all of the questions but we recommend providing as much information and supporting evidence– for example, copies of meeting notes, emails, letters and/or invoices - ... Market conditions. Complete. What is your status? For -
Statement on mortgage prisoners
The FCA has been working for some time to support mortgage prisoners. This work has continued during the disruption caused by Coronavirus. So far, our action has resulted in reductions in mortgage payments for the vast majority of mortgage prisoners, -
Apply to become a claims management company
Find out how to apply to the FCA for authorisation if you’re a claims management company (CMC) or you provide claims management activities. -
Car finance complaints
Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you. -
Report an unfair contract term
Financial businesses can't enforce unfair or unclear terms in their contracts with you. If you think that a contract term is unfair or unclear, please report it to us by completing the form below. -
Status disclosure: consumer credit
Find out what information consumer credit firms need to tell customers about their regulatory status. -
Balance of interests
Speech by Martin Wheatley, Chief Executive, the FCA, at the International Derivatives Expo, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Executive committees
Find out about the FCA's executive committee members and how our management structure operates to ensure markets work well. -
Pensions value for money
All pension savers need to be confident that their scheme delivers value regardless of where they’re invested. We know that short term cost can dominate decision making in the context of defined contributions (DC) schemes, and whilst cost matter -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20.