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Showing 351 to 360 of 898 search results for Consumer Duty letter.

  1. Portfolio letter: Our Asset Management Supervision Strategy [pdf]

    Correspondence Published: 03/02/2023
    This letter outlines the harms to consumers or markets that we think are most likely to arise from asset managers' business models.

  2. Financial Ombudsman Service letter to Sheldon Mills: 17 November 2020 [pdf]

    Correspondence Published: 20/11/2020 Last modified: 20/11/2020
    Letter from Sheldon Mills, Interim Executive Director of Strategy & Competition to the Financial Obudsman Service on providing additional clarity for firms on its approach to assessing complaints relating to the range of targeted temporary measures

  3. Letter from Sheldon Mills to Financial Ombudsman Service: November 16 2020 [pdf]

    Correspondence Published: 20/11/2020 Last modified: 20/11/2020
    Letter from Financial Obudsman Service to Sheldon Mills, FCA Interim Executive Director of Strategy & Competition on providing additional clarity for firms on its approach to assessing complaints relating to the range of targeted temporary measures

  4. Advice Guidance Boundary Review

    News stories Published: 03/08/2023 Last modified: 03/08/2023
    The FCA sets out the basis for its joint review of the Advice Guidance Boundary with the Treasury.

  5. Fund tokenisation

    Published: 24/11/2023 Last modified: 26/03/2024
    We are working with industry to explore potential uses of fund tokensiation which could make collective investment schemes more efficient, transparent, and accessible to a wider range of consumers.

  6. Business interruption insurance

    Firms Focus areas Published: 11/05/2020 Last modified: 30/04/2024
    Find out about how we obtained legal clarity on business interruption (BI) insurance during the coronavirus (Covid-19) crisis. 

  7. Firm handling of complaints during coronavirus

    Firms Published: 01/05/2020 Last modified: 12/05/2021
    Find out about how firms should handle complaints during coronavirus.

  8. UK regulators, government and other bodies

    About us What we do Published: 19/04/2016 Last modified: 25/01/2022
    Find out more about the UK agencies, government departments and other regulators we cooperate closely with.

  9. Land banking investment scams

    Consumers Scams Published: 10/08/2017 Last modified: 20/03/2023
    Find out how land banking investments work, how to avoid scams and what to do if you’re scammed.

  10. Insurance: business practice, suitability and eligibility

    Tasks for regulated firms Published: 09/02/2016 Last modified: 04/12/2016
    The rules in ICOBS 7 were amended so they were closer to the wording in the Distance Marketing of Consumer Financial Services Directive (DMD). The requirements applying to insurers are unchanged.