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Showing 701 to 710 of 898 search results for Consumer Duty letter.
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PS15/4: Retirement reforms and the guidance guarantee
In this Policy Statement we publish the final rules in respect of retirement risk warnings. The rules have been made without consultation, in reliance on section 138L of the Financial Services and Markets Act 2000. -
Financial Conduct Authority says time to end premium calls for consumers
The FCA is concerned that customers are being charged high rates to contact financial services firms and will consult with industry, consumer organisations and consumers to ensure customer calls are more ... In a letter to consumer group, Which?, the FCA -
PS22/12: Pensions Dashboards rules for pension providers
Final rules and guidance requiring regulated pension providers to provide and enable information about personal and stakeholder pensions for pensions dashboards. -
Automated investment services - our expectations
The FCA carried out two reviews, the first looking at firms offering automated online discretionary investment management and the second looked at firms providing retail investment advice exclusively through automated channels. The FCA reports back -
Information on enforcement on transparency of consumer facing documents - June 2022
The FCA provides information on its enforcement of section 68 of the Consumer Rights Act 2015 in relation to the 'transparency' of consumer-facing documents. -
PS15/17: Pension Wise – recommendation policy
In this Policy Statement, the FCA reports on the main issues arising from CP15/12 and publishes the recommendation policy. -
TR15/12: Wealth management firms and private banks: suitability of investment portfolios
Background. The UK wealth management industry plays a vital role in delivering financial services to consumers. ... Our Dear CEO letter communicated our expectations on suitability standards in the wealth management industry and we stated that there -
How we can help consumers cope during the cost of living squeeze
In this blog, Sheldon Mills discusses the ways we can help consumers, and how we ensure customer protection when faced with financial challenges arising from the cost of living. -
Research Note: Digital engagement practices: a trading apps experiment
We investigated the effect of digital engagement practices, including gamification, on consumer trading behaviour. -
Our emerging regulatory approach to Big Tech and Artificial Intelligence
Speech by Nikhil Rathi, our Chief Executive, delivered at The Economist, London.