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Showing 761 to 770 of 898 search results for Consumer Duty letter.

  1. Claims management companies must raise advertising standards, says FCA

    Press Releases Published: 23/08/2019 Last modified: 23/08/2019
    Claims management companies (CMCs) must do more to ensure their promotions do not mislead potential customers according to the Financial Conduct Authority (FCA). Since the FCA took over regulation of CMCs on 1 April 2019 it has reviewed over 200 CMC

  2. PS23/5: Debt Packagers: Feedback to CP23/5 and final rules

    Policy and guidance Policy statements Published: 02/06/2023 Last modified: 02/06/2023
    We set out our new rules banning debt packagers from receiving referral fees and summarise feedback to CP23/5 and our response.

  3. Case study: Innovation can benefit us all

    Firms Published: 21/02/2023 Last modified: 21/02/2023
    Case study of Amplified Global, a start-up which has worked with all 3 of the FCA's main innovation services.

  4. FCA to require insurance firms to publish details of last year’s premium

    Press Releases Published: 03/12/2015 Last modified: 03/12/2015
    sending shopping around leaflets with renewal letters. reminders sent through different media, including email, letter and text message. ... general, and the treatment of long-standing customers in particular, delivers fair outcomes to consumers.

  5. Coronavirus linked forbearance: key findings

    Multi-firm reviews Published: 25/03/2021 Last modified: 15/04/2021
    We set out our findings from our review, where we considered mortgage and consumer credit firms' implementation of Tailored Support Guidance since November 2020 and the operational readiness of firms to support customers in financial difficulty.

  6. PS18/8: Implementing asset management market study remedies and changes to our Handbook – feedback to CP17/18 and final rules

    Policy statements Published: 28/06/2017 Last modified: 05/04/2018
    This policy statement sets out our final rules and guidance to address some of the findings of the asset management market study, focused on the duties that authorised fund managers have as the agents of investors in their funds.

  7. FCA starts countdown to PPI complaints deadline with advertising campaign featuring Arnold Schwarzenegger

    Press Releases Published: 29/08/2017 Last modified: 29/08/2017
    Arnold Schwarzenegger will feature in a new campaign designed to create awareness of the deadline to make a complaint about Payment Protection Insurance (PPI).

  8. Santander UK fined £12.4m for widespread investment advice failings

    Press Releases Published: 26/03/2014 Last modified: 25/11/2021
    Santander UK Plc has been fined £12,377,800 by the Financial Conduct Authority (FCA) after the regulator uncovered serious failings in the way it offered financial advice from its bank.

  9. Financial services exemptions in forthcoming Corporate Insolvency and Governance Bill

    Statements Published: 14/05/2020 Last modified: 14/05/2020
    These measures are expected to be included in the Corporate Insolvency and Governance Bill (Bill).

  10. FCA and PRA jointly fine Mr James Staley £642,430 and announce special requirements regarding whistleblowing systems and controls at Barclays

    Press Releases Published: 11/05/2018 Last modified: 11/05/2018
    The Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) have together fined Mr James Staley, Chief Executive of Barclays Group (Barclays), a total of £642,430. Mr Staley failed to act with due skill, care and diligence