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Showing 781 to 790 of 898 search results for Consumer Duty letter.

  1. Financial Conduct Authority consults on changes to PPI complaint handling rules

    Press Releases Published: 26/11/2015 Last modified: 26/11/2015
    Consumers who intend to complain about PPI should do so as soon as possible. ... for example those consumers who have received letters from firms in the last few years which specified they had three years from receipt in which to complain).

  2. TR15/3: Arrears and Forbearance in High-Cost Short-term Credit

    Thematic reviews Published: 10/03/2015 Last modified: 10/03/2015
    firms and other bodies that provide debt advice and solutions to consumers who use HCSTC. ... individual consumers. consumer representative groups. We selected a sample of firms, including online and high-street businesses, which between them have around

  3. A helping hand for the invisible hand: the FCA’s approach to competition and innovation

    Speeches Published: 11/06/2018 Last modified: 11/06/2018
    Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Competition Policy 2018: The relationship between antitrust, innovation and investment, Chatham House, London.

  4. A changing landscape: the FCA’s strategic priorities for the pensions sector

    Speeches Published: 04/07/2019 Last modified: 04/07/2019
    Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at Pensions and Benefits UK 2019.

  5. FCA appoints executive directors to co-lead Enforcement and Market Oversight

    Press Releases Published: 23/03/2023 Last modified: 23/03/2023
    The Financial Conduct Authority (FCA) has appointed Therese Chambers and Steve Smart as joint Executive Directors of Enforcement and Market Oversight.

  6. FS20/1: Recognition of codes: feedback on QCP 25 CP19/27

    Feedback statements Published: 11/02/2020 Last modified: 07/08/2020
    We summarise responses to QCP 19/27 on the recognition of the Lending Standards Board’s (LSB) Standards of Lending Practice for business customers. We also outline our next steps.

  7. New Chair appointments to FCA’s Smaller Business Practitioner Panel and Consumer Panel

    Press Releases Published: 30/05/2022 Last modified: 30/05/2022
    The Financial Conduct Authority (FCA) has appointed Helen Charlton as the Chair of the Financial Services Consumer Panel, and Andy Mielczarek as the Chair of the FCA Smaller Business Practitioner Panel, succeeding Wanda Goldwag and Marlene Shiels

  8. FCA bans and fines two for failing to monitor promotion of Unregulated Collective Investment Schemes

    Press Releases Published: 16/08/2013 Last modified: 17/09/2013
    The lax attitude of Leslie and Bennett to their duties was particularly unacceptable when you consider that their firms were involved in promoting the UCIS to thousands of mainstream retail consumers. ... To support this it has three operational

  9. FCA analysis reveals there are fewer than 1 million interest-only mortgages outstanding

    Press Releases Published: 15/08/2023 Last modified: 15/08/2023
    The number of interest-only (750,000) and part-interest-only (245,000) mortgages has halved since 2015, new FCA analysis has found

  10. Coronavirus and safeguarding customers’ funds: proposed guidance for payment firms

    Policy and guidance Guidance consultations Published: 22/05/2020 Last modified: 05/06/2020
    Short consultation proposing additional temporary guidance to strengthen payment firms’ prudential risk management and arrangements for safeguarding customers’ funds in light of the exceptional circumstances of the coronavirus pandemic