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Showing 811 to 820 of 898 search results for Consumer Duty letter.

  1. PS15/19: Improving complaints handling, feedback on CP14/30 and final rules

    Policy statements Published: 22/07/2015 Last modified: 30/09/2022
    In the Policy Statement the FCA report on the main issues arising from CP14/30 and publish the final rules.
  2. TenetConnect Limited (TCL) and TenetConnect Services Limited (TCSL) enter administration

    Firms in administration News stories Published: 05/06/2024 Last modified: 05/06/2024
    TCL and TCSL oversaw networks of financial advisers, who operated as appointed representatives.
  3. FCA gives update on banks’ overdraft pricing decisions and plans to support consumers

    Statements Published: 01/07/2020 Last modified: 11/11/2021
    Our new rules on overdrafts address both how much the most vulnerable were being charged for unarranged overdrafts, and the level of fees and charges that many arranged overdraft customers were paying on top of interest rates.
  4. Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear

    Press Releases Published: 19/04/2013 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable
  5. 5 million pension savers could put their retirement savings at risk to scammers

    Press Releases Published: 07/08/2019 Last modified: 07/08/2019
    The FCA and The Pensions Regulator are warning the public about fraudsters targeting people’s retirement savings. This warning comes as new research suggests that 42% of pension savers, which would equate over 5 million people across the UK, could
  6. Further guidance on enhancing resilience in Liability Driven Investment

    Multi-firm reviews Published: 24/04/2023 Last modified: 24/04/2023
    The FCA contacted asset managers as they enhance their resilience and review the vulnerabilities they experienced. This publication shares guidance and recommendations for LDI managers.
  7. FCA action delivers £80 million savings in fees for credit card customers

    Press Releases Published: 06/03/2019 Last modified: 06/03/2019
    In recent years, the FCA has focused on reducing the risk of harm that flows from customers being in debt that they cannot afford to repay. Some key areas of work have included: Targeted supervisory work to mitigate the risks from poor culture and
  8. New Chairs of the Financial Conduct Authority’s Practitioner Panels announced today

    Press Releases Published: 06/02/2015 Last modified: 03/11/2016
    The Practitioner Panels are part of the system that the FCA set up to make and maintain effective arrangements for consulting practitioners and consumers on the extent to which its general ... policies and practices are consistent with its general duties,
  9. We force third firm to reverse effect of misleading British Steel Pension Scheme offers

    News stories Published: 19/05/2023 Last modified: 22/05/2023
    The FCA has acted against another firm seeking to avoid liabilities under the British Steel Pension Scheme (BSPS) redress scheme.
  10. FCA writes to firms about the treatment of retained interest on customers’ cash balances

    Press Releases Published: 12/12/2023 Last modified: 12/12/2023
    The Financial Conduct Authority (FCA) has today written to investment platforms and SIPP operators setting out its concerns on the way they deal with any interest earned on customers’ cash balances.