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Showing 891 to 898 of 898 search results for Consumer Duty letter.

  1. FCA fines investment firm Sesame £6m for failing to ensure advice given to customers was suitable and for poor systems and controls

    Press Releases Published: 05/06/2013 Last modified: 17/09/2013
    The Financial Conduct Authority (FCA) has fined Sesame Limited (Sesame) £6,031,200 for two sets of failings: failing to ensure that investment advice given to its customers was suitable; and failings in the systems and controls that governed the
  2. PS20/2: Publishing and disclosing costs and charges to workplace pension scheme members and amendments to COBS 19.8

    Policy statements Published: 28/02/2019 Last modified: 04/02/2020
    Following our consultation in CP19/10, we are publishing our final rules and guidance on requiring pension scheme governance bodies to report costs and charges information to members of workplace pension schemes and some amendments to our COBS 19.8
  3. Assessing liquidity for orderly wind-down: good and poor practices from general insurance brokers

    Multi-firm reviews Published: 23/09/2022 Last modified: 23/09/2022
    We set out findings of our multi-firm review of general insurance brokers, where we have identified areas for improvement which firms can learn from.
  4. FCA research: A quarter of consumers would withdraw pension savings earlier to cover cost of living – making them vulnerable to scammer ‘misdirection’

    Press Releases Published: 06/10/2022 Last modified: 06/10/2022
    The FCA launches its latest ScamSmart campaign aimed at giving consumers the knowledge and tools to avoid pension scams
  5. LIBOR and the FCA's powers under the UK Benchmarks Regulation: questions and answers

    Firms Focus areas Markets Markets policy Published: 15/10/2021 Last modified: 09/01/2023
    In September 2021, we published information for firms to help manage an orderly wind-down of LIBOR. We explain this as well as information about our UK Benchmarks Regulation (BMR) powers.
  6. Information for The Money Shop, Payday UK, Payday Express and Ladder Loans customers about its redress scheme

    News stories Published: 26/10/2015 Last modified: 09/08/2019
    email at [email protected] or by letter at the following address: Dollar UK, PO Box 606, Hounslow, TW3 9RR. ... What did you find helpful? Share page. Consumer Helpline. t: 0800 111 6768.
  7. Pension savers claim over £30 million lost to scams as regulators urge footie fans to show scammers the red card

    Press Releases Published: 25/08/2020 Last modified: 25/08/2020
    A total of £30,857,329 has been reportedly lost to pension scammers since 2017 according to complaints filed with Action Fraud, says the Financial Conduct Authority and The Pensions Regulator.
  8. FCA publishes update on PPI work – firms have improved complaints handling and are reopening two and a half million old complaints to ensure fair redress is paid

    Press Releases Published: 29/08/2014 Last modified: 01/11/2016
    The process is now working well; in just over three years £16bn has been put back into the pocket of the consumer – that is unprecedented. ... Seven out of ten claims have been upheld in the consumer’s favour;.