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Competition in the asset management industry: UK experiences, global implications
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at the Securities Industry and Financial Markets Association's (SIFMA) 2017 Annual Meeting. -
New Chair appointments to FCA’s Smaller Business Practitioner Panel and Consumer Panel
The Financial Conduct Authority (FCA) has appointed Helen Charlton as the Chair of the Financial Services Consumer Panel, and Andy Mielczarek as the Chair of the FCA Smaller Business Practitioner Panel, succeeding Wanda Goldwag and Marlene Shiels -
A helping hand for the invisible hand: the FCA’s approach to competition and innovation
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Competition Policy 2018: The relationship between antitrust, innovation and investment, Chatham House, London. -
A changing landscape: the FCA’s strategic priorities for the pensions sector
Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at Pensions and Benefits UK 2019. -
GC16/1: Proposed guidance on voluntary redress schemes under the Competition Act 1998
Although this consultation does not directly affect consumers, it does explain how we will review and approve redress scheme applications. ... Therefore, consumers, and organisations that advocate consumer interests, may be interested to learn more about -
Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
Claims handling lessons learned from business interruption insurance
The FCA sets out the findings from its review assessing how firms handled Business Interruption (BI) insurance claims following the Supreme Court’s judgment on the BI test case, including examples of good practices and areas where firms have -
Cost of Living: good and poor practice in the general insurance market
We have reviewed how home and motor insurers are supporting customers in financial difficulty and handling claims. We found examples of good practice, but also areas where firms need to improve. -
Key findings of multi-firm work on Claims Management Companies carrying out unregulated claims
We recently looked at Claims Management Companies (CMCs) carrying out unregulated claims activity to assess if firms were using their FCA authorisation to legitimise services that are not regulated. -
FCA Statement on fair treatment of long-standing customers in the life insurance sector
In order to improve consumer outcomes going forward, the FCA will convene an industry-wide discussion with a view to industry reaching a voluntary solution to capping or removing exit ... This work will be in addition to the new duty to make rules,