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Showing 71 to 80 of 11208 search results for Consumer Duty will help.

  1. Banks, insurers and Lloyd’s managing agents

    Firm authorisation Published: 08/08/2017 Last modified: 13/05/2024
    Find out about the authorisation process if you're one of these types of firm.

  2. Apply to become an electronic money or a payment institution

    Firm authorisation Published: 28/04/2015 Last modified: 19/06/2024
    Find out how to apply to the FCA if your firm wants to provide payment services, issue e-money or become a registered account information service provider.

  3. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

  4. Personal data and supervision

    Last modified: 13/12/2023
    How and why the FCA uses personal data to carry out its supervision functions.

  5. 100 days of the FCA

    Speeches Published: 09/07/2013 Last modified: 16/08/2013
    Speech by Martin Wheatley, Chief Executive, the FCA, at the ABI Biennial Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Consumer Duty implementation plans

    Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
    The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

  7. CP21/13: A new Consumer Duty

    Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

  8. Sustainability

    Speeches Published: 22/07/2014 Last modified: 05/08/2014
    Indeed you will have seen us focussing on misconduct in the wholesale markets that disadvantages retail consumers. ... The PSR will have objectives to promote competition and innovation, and to ensure responsiveness to consumer needs.

  9. AI: Flipping the coin in financial services

    Speeches Published: 05/10/2023 Last modified: 05/10/2023
    Speech by Jessica Rusu, FCA Chief Data, Information and Intelligence Officer, at the City and Financial Global AI Regulation Summit 2023.

  10. New Chair appointments to FCA’s Markets Practitioner Panel, Practitioner Panel and Listing Authority Advisory Panel 

    Press Releases Published: 01/08/2023 Last modified: 01/08/2023
    The FCA has appointed Clare Woodman as Chair of the FCA Markets Practitioner Panel, Matt Hammerstein as Chair of the FCA Practitioner Panel, and Mandy Gradden as Chair of the Listing Authority Advisory Panel.