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Showing 1 to 10 of 1810 search results for Consumer Duty will set.

1. Consumer Duty sets higher standards for financial services customers

   Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
   The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

2. PS18/16: The Duty of Responsibility for insurers and FCA solo-regulated firms

   Policy statements Published: 13/12/2017 Last modified: 04/07/2018
   PS18/16: The Duty of Responsibility for insurers and FCA solo-regulated firms. ... This paper sets out how we will apply the Duty of Responsibility to insurers and solo-regulated firms once the Senior Managers and Certification Regime is extended.

3. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

4. A credit market that delivers for consumers

   Speeches Published: 27/04/2023 Last modified: 27/04/2023
   Speech by Roma Pearson, Director of Consumer Finance, delivered at Credit Summit 2023.

5. Consumer Duty implementation plans

   Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
   The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

6. Call of Duty: How putting customers front and centre will help industry innovate

   Speeches Published: 22/02/2023 Last modified: 17/11/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event.

7. How the UK will regulate for the future

   Speeches Published: 14/07/2022 Last modified: 14/07/2022
   Speech by Nikhil Rathi, our Chief Executive, delivered at the Peterson Institute for International Economics.

8. Accepting pension transfer referrals from overseas advisers: UK authorised firms’ responsibilities

   Pensions Published: 27/04/2023 Last modified: 27/04/2023
   The FCA highlights the increased risks to consumers when overseas firms refer defined benefit scheme members to UK firms for pension transfer advice.

9. From Zeroes to Heroes: How culture in financial services can change for everyone’s benefit

   Speeches Published: 29/11/2022 Last modified: 08/01/2024
   Speech by Emily Shepperd, FCA Chief Operating Officer and ED Authorisations, delivered at the Culture and Conduct Forum for the Financial Services Industry.

10. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.