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Showing 1741 to 1750 of 1810 search results for Consumer Duty will set.

  1. PS21/19: Changes to the SCA-RTS and to guidance in the Approach Document and the Perimeter Guidance Manual

    Policy statements Published: 29/11/2021 Last modified: 29/11/2021
    We set out final rules for Regulatory Technical Standards on Strong Customer Authentication and Secure Communication (SCA-RTS). We also set out amendments to ‘Payment Services and Electronic Money – Our Approach’ (Approach Document, AD
  2. FS23/7: Long-Term Asset Funds (LTAFs) - Financial Services Compensation Scheme Coverage Feedback Statement

    Feedback statements Published: 30/10/2023 Last modified: 30/10/2023
    Our Summary of the feedback we received to PS23/7 on Long-Term Asset Funds (LTAFs) and our next steps.
  3. Santander UK to contact more than 270,000 borrowers after raising cap on mortgage standard variable rate in 2008 without being clear

    Press Releases Published: 19/04/2013 Last modified: 09/12/2016
    The Financial Conduct Authority (FCA) has reached an agreement with Santander UK plc (Santander) that will see it contact over 270,000 mortgage customers about unclear information it gave before increasing the cap on its mortgage standard variable
  4. TR13/7 - Payment protection insurance complaints: report on the fairness of medium-sized firms’ decisions and redress

    Thematic reviews Published: 25/09/2013 Last modified: 15/11/2016
    firms. All firms who deal with PPI complaints. It may also be of interest to consumers and consumer organisations, as well as customer advocates who take forward complaints on behalf of ... We are also reviewing complaint handling at larger firms and
  5. CP14/1: Financial Services Compensation Scheme – management expenses levy limit 2014/15

    Consultation papers Published: 20/01/2014 Last modified: 07/02/2022
    This joint FCA and PRA consultation paper (CP) outlines the proposed management expenses levy limit (MELL) for the FSCS for 2014/5.
  6. Customers of Debt Help & Advice and First Step Finance should stop making payments

    News stories Published: 21/05/2014 Last modified: 18/05/2021
    Debt Help & Advice Ltd and First Step Finance Ltd have stopped trading and been placed in administration.
  7. FS16/1: Feedback Statement on DP15/4 – General insurance value measures

    Feedback statements Published: 01/03/2016 Last modified: 01/03/2016
    We found that competition was not working well for consumers in add-on markets. ... We will continue to engage with stakeholders on the pilot design ahead of its launch.
  8. PS16/10: Financial Services Compensation Scheme – Management Expenses Levy Limit 2016/17

    Policy statements Published: 29/03/2016 Last modified: 29/03/2016
    So the new rules will primarily support and advance the FCA’s operational objective of consumer protection. ... This paper is relevant to all authorised firms, but it does not include anything directly relevant to retail financial services consumers or
  9. Andrew Bailey keynote speech on MiFID II at the European Independent Research Providers Association

    Speeches Published: 25/02/2019 Last modified: 25/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, on the Markets in Financial Instruments Directive (MiFID II) at the European Independent Research Providers Association.
  10. Principal firms who have Credit Broking permissions: Good practice and areas for improvements

    Good and poor practice Published: 23/04/2024 Last modified: 23/04/2024
    We assessed the key harms and drivers of harm caused by ARs and IARs who undertake credit broking. We found some examples of good and poor practice that we'd like to share with firms, as we think they can improve their practices.