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Insurance providers warned not to undervalue cars or other insured items when settling claims
Insurance firms have been warned not to undervalue cars and other insured items when settling insurance claims especially during the cost of living squeeze. -
FCA: New strategic approach to ensure “sharper focus” to regulatory challenges ahead
The approach is shaped by a strategy that will provide a "sharper focus" on how firms are regulated and on delivering the right outcome for consumers and the markets. ... Several structural changes to how the organisation works will complement this new -
Financial watchdog warns insurers to protect customers’ wellbeing during cost of living squeeze
The Financial Conduct Authority (FCA) has written to insurers urging them to protect customers as the cost of living rises -
Clydesdale Bank fined £8.9 million for failing to treat its mortgage customers fairly
This process has been agreed with the FCA, which has an objective to secure an appropriate degree of protection for consumers. ... After discovering the error, Clydesdale contacted customers and set up a dedicated call centre to deal with any queries. -
PS20/2: Publishing and disclosing costs and charges to workplace pension scheme members and amendments to COBS 19.8
Following our consultation in CP19/10, we are publishing our final rules and guidance on requiring pension scheme governance bodies to report costs and charges information to members of workplace pension schemes and some amendments to our COBS 19.8 -
General insurance product value and coronavirus (Covid-19) Guidance – update
We set out the findings from our multi-firm review assessing how firms have responded to our general insurance (GI) distribution chain Guidance (further to the product governance rules implemented by the IDD) and coronavirus (Covid-19) value Guidance -
FCA to consult on use of 'side pockets' for retail funds with exposure to sanctioned and suspended Russian assets
The FCA has begun discussions with stakeholders about options to allow UK authorised retail funds to make exceptional use of 'side pockets' given the significant practical challenges in disposing of Russian and Belarussian assets in the context of -
Implementing MiFID II – multi-firm review of research unbundling reforms
Our rules to implement the Markets in Financial Instruments Directive (MiFID) II require asset managers to explicitly pay for third-party research, and brokers to price and provide research separately. These are the findings of our review on how -
The FCA’s new competition powers: what do they mean for the financial services industry?
Speech by Deb Jones, director of competition at the FCA, at a Scottish Financial Enterprise lunch, hosted by Maclay Murray & Spens LLP, Edinburgh. This is the text of the speech as drafted, which may differ from the delivered version. -
How innovation and regulation in financial services can drive the UK's economic growth
Speech by Sheldon Mills, Executive Director, Consumers and Competition delivered at the CityUK Annual Conference 2023.