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Showing 1 to 10 of 157 search results for Consumer Duty will set higher and clearer standards.

1. Consumer Duty implementation plans

   Focus areas Multi-firm reviews Published: 25/01/2023 Last modified: 25/01/2023
   The Consumer Duty will set higher and clearer standards of consumer protection across financial services and require firms to act to deliver good outcomes for customers. The FCA sets out here the findings from their review of firms’ plans to embed

2. PS22/9: A new Consumer Duty

   Policy statements Published: 27/07/2022 Last modified: 27/07/2022
   We are consulting for a second time on our proposals to set a higher standard of consumer protection in retail financial markets, where firms compete vigorously in the interests of consumers.

3. FCA sets out plan for the year ahead

   Press Releases Published: 19/03/2024 Last modified: 19/03/2024
   In its Business Plan for 2024-25, the FCA has set out an ambitious programme of work for the final year of its 3-year strategy to achieve better outcomes for consumers and markets.

4. Claims management companies

   Claims management companies Last modified: 13/03/2023
   On 1 April 2019 the FCA will become the regulator of claims management companies in England, Wales and Scotland. Find out more.

5. CP21/13: A new Consumer Duty

   Consultation papers Published: 13/05/2021 Last modified: 11/08/2023
   We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards customers

6. FCA sets out 14-point action plan on cash savings

   Press Releases Published: 31/07/2023 Last modified: 31/07/2023
   Action plan to ensure firms are passing on interest rate rises to savers appropriately, that they’re communicating with customers much more effectively and offering them better savings rate deals.

7. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

8. Business Plan 2023/24

   Corporate documents Business plans Published: 04/04/2023 Last modified: 02/07/2024
   The FCA's Business Plan details the work it will do over the next 12 months to help deliver the commitments in its Strategy.

9. Duty calls: Future-proofing finance for everyone

   Press Releases Published: 28/12/2023 Last modified: 03/01/2024
   Now into the second year of its 3-year strategy, FCA outlines some key achievements and milestones from the last 12 months.

10. Consumer Duty: Findings from our review of fair value frameworks

    Good and poor practice Published: 10/05/2023 Last modified: 17/11/2023
    Read the findings of our review into firms’ approaches to fair value assessments under the Consumer Duty.