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Showing 41 to 50 of 157 search results for Consumer Duty will set higher and clearer standards.

  1. CP21/13: A new Consumer Duty [pdf]

    Consultation papers Published: 14/05/2021
    We consult on a Consumer Duty that would set clearer and higher expectations for firms’ standards of care towards consumers

  2. Consumer Duty sets higher standards for financial services customers

    Consumer rights News stories Published: 31/07/2023 Last modified: 08/09/2023
    The Duty sets higher standards of consumer protection. Find out what this means for you and what you should do if your provider isn’t meeting these standards.

  3. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

  4. Markets

    Markets Last modified: 24/05/2023
    FCA Markets landing page.

  5. Electronic money and payment institutions

    Firms Electronic money and payment institutions Last modified: 16/08/2023
    Authorisation for payment institutions are applied under the Revised Payment Services Directive (PSD2). Read more and learn how to submit your application.

  6. PS22/9: A new Consumer Duty [pdf]

    Policy statements Published: 27/07/2022
    We set out the final rules and guidance for a new Consumer Duty that will set higher expectations for the standard of care firms give consumers.

  7. Funeral plan providers and intermediaries

    Funeral plan providers and intermediaries Last modified: 13/03/2023
    The FCA regulates the pre-paid funeral plans sector. See all our resources for firms.

  8. Consumer Duty resources

    Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
    Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

  9. Consumer Duty events

    Events Published: 25/09/2022 Last modified: 27/06/2024
    The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

  10. FCA to introduce new Consumer Duty to drive a fundamental shift in industry mindset

    Press Releases Published: 07/12/2021 Last modified: 07/12/2021
    Our plans will ensure a higher and more consistent standard of consumer protection for users of financial services and help to stop harm before it happens.