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Showing 122 to 131 of 1082 search results for Consumer research to inform.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Occasional Paper 56: Fair exchange: Presenting foreign exchange quotes to improve consumer choice
In this study, we tested 3 different practices for presenting cost and exchange rate information in an online experiment with a nationally representative sample of participants. -
Occasional Paper No. 18: Market-Based Finance: Its Contributions and Emerging Issues
to develop an analytical framework to help us appreciate market-based finance’s (MBF) contribution to consumer welfare and identify its potential risks. ... Occasional Papers contribute to the work of the FCA by providing rigorous research results and -
CP15/39: Rules and guidance on payment protection insurance complaints
an FCA-led communications campaign designed to inform consumers of the deadline. ... PPI research technical report [PDF]. This consultation affects:. consumers who were - or may have been - sold PPI. -
TR15/2: Structured Products: Thematic Review of Product Development and Governance
Our recent work in the structured products market has focused on better understanding consumer behaviour and the way that firms approach product development and governance. -
The Financial Conduct Authority consults on guidance to clarify the boundary between different investment advice models
Today’s publication pulls together and replaces previous guidance. The thematic review that helped inform the guidance consultation has also been published today. ... Consumer research was conducted as part of this work, focusing on the motivations and -
Review into change and innovation in the unsecured credit market (the Woolard Review)
Information about our review of unsecured credit market regulation, chaired by Christopher Woolard CBE -
Interest rates and risk-based credit limits in the UK credit card market
We studied variation in interest rates and credit limits to investigate how UK lenders base choices on customers' risk. -
What does the future of insurance broking look like?
Speech by Simon Green, Head of General Insurance and Protection, the FCA, at the Incisive Media Insurance Age Regulation event, London. This is the text of the speech as drafted, which may differ from the delivered version. -
Financial Promotions for high-risk investments
We outline the findings of our review of how firms offering restricted mass market investments (RMMIs) have complied with new rules on the customer journey. We identify examples of good and poor practice for the wider sector to consider and make any -
Our approach to competition
The FCA promotes effective competition in the interests of consumers.