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Showing 142 to 151 of 1081 search results for Consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Andrew Bailey keynote speech on MiFID II at the European Independent Research Providers Association

    Speeches Published: 25/02/2019 Last modified: 25/02/2019
    Speech by Andrew Bailey, Chief Executive of the FCA, on the Markets in Financial Instruments Directive (MiFID II) at the European Independent Research Providers Association.

  3. Occasional Paper No. 53: Changes in the mortgage market post 4.5 limit on loan to income ratios

    Occasional papers Published: 17/02/2020 Last modified: 17/02/2020
    Lenders have been encouraged to restrict the number of mortgages they issue with high LTI ratios following concerns over excessive and unsustainable borrowing for consumers. How has this affected allocation of mortgages and their prices?

  4. FCA publishes outcome of testing behavioural remedies to address under repayment of credit card debt

    Data and research News stories Published: 26/07/2018 Last modified: 26/07/2018
    The FCA has published the outcome of a programme of behavioural research. The research looked at different ways repayment options can be presented to credit card customers to encourage those making low repayments to repay more when they can afford

  5. Occasional Paper No. 36: Sending out an SMS: The impact of automatically enrolling consumers into overdraft alerts

    Occasional papers Published: 31/05/2018 Last modified: 31/05/2018
    As part of the high-cost credit review, the FCA wanted to understand the impact of auto enrolling customers into overdraft and unpaid item (retry) alerts on customer overdrafting behaviour.

  6. Examining the future of anti-money laundering regulations

    Speeches Published: 08/12/2015 Last modified: 16/08/2021
    Speech by Rob Gruppetta at the Accuity AML Risk Reduction and Compliance Europe Conference on 8 December 2015

  7. Occasional Paper No. 42: Increasing credit card payments using choice architecture: The case of anchors and prompts

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this paper we investigate ways to encourage consumers to repay more of their credit card debt.

  8. Expect the unexpected: cyber security in 2017 and beyond

    Speeches Published: 24/04/2017 Last modified: 27/07/2017
    Speech by Nausicaa Delfas, Executive Director at the FCA, delivered at the Financial Information Security Network.

  9. Consumer Investments: Strategy and Feedback Statement

    Corporate documents Published: 14/09/2021 Last modified: 15/06/2023
    The FCA sets out its view of consumer harm in this market and its 3-year strategy to address this. 

  10. Occasional Paper No. 45: The semblance of success in nudging consumers to pay down credit card debt

    Occasional papers Published: 26/07/2018 Last modified: 20/10/2020
    In this study we study consumer responses to a randomised field experiment on credit card debt repayment.

  11. Call for Input: Terms and definitions for services which are linked to payment accounts and subject to fees

    Feedback statements Published: 17/06/2015 Last modified: 25/08/2016
    To gain a better understanding of consumer preferences regarding terminology, we commissioned qualitative consumer research. ... Our findings informed our choice of terms and definitions. The full findings of the consumer testing are in Optimisa