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Showing 182 to 191 of 1081 search results for Consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.

  3. FSA - Motor legal expenses insurance: Consumer market research [pdf]

    Research Published: 07/06/2013 Last modified: 07/06/2013
    This report primarily focuses on results from qualitative consumer research carried out between July and September 2012.

  4. Consumer research on overdrafts [pdf]

    External research Published: 31/05/2018

  5. Improving the consumer experience

    Speeches Published: 13/11/2013 Last modified: 04/12/2013
    Speech by Christopher Woolard, Director of Policy, Risk & Research at the FCA, to the Tax Incentivised Savings Association (TISA) Annual Conference, London. This is the text of the speech as drafted, which may differ from the delivered version.

  6. Our supervision overview

    Speeches Published: 02/06/2014 Last modified: 28/06/2024
    Speech by Clive Adamson, director of supervision, at the General Insurance conference, London.

  7. Adviser Charging and Scope of Service [pdf]

    External research Published: 25/07/2013 Last modified: 12/09/2014
    Qualitative research to investigate consumer understanding of adviser disclosure documents. Prepared by NMG Consulting.

  8. Structured Products - Qualitative research with consumers [pdf]

    External research Published: 05/03/2015 Last modified: 05/03/2015
    This document reports the findings of a research project carried out for the Financial Conduct Authority (FCA) by Ignition House from August 2013 to October 2013.

  9. Non-workplace pensions consumer engagement [pdf]

    External research Published: 30/07/2019
    This document reports the findings of a qualitative research study carried out for the Financial Conduct Authority (FCA) in June to October 2018 by NMG Consulting.

  10. FCA reveals findings from first cryptoassets consumer research

    Press Releases Published: 07/03/2019 Last modified: 07/03/2019
    The Financial Conduct Authority (FCA) has today published two pieces of research looking at UK consumer attitudes to cryptoassets, such as Bitcoin or Ether. The research includes qualitative interviews with UK consumers and a national survey.

  11. Research Note: Cryptoasset consumer research 2020 [pdf]

    Research notes Published: 30/06/2020
    Through a nationally representative survey