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Showing 62 to 71 of 1081 search results for Consumer research to inform.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Personal data and surveys, consultations and market research
How and why the FCA uses personal data to carry out surveys, consultations and market research as part of its work as a regulator. -
Mortgages Market Study: MS16/2
We have published the Mortgages Market Study final report. It explains our final findings and provides a progress update on the proposed remedies. -
FCA steps up focus on fair use of client dealing commission
The Financial Conduct Authority (FCA) has today published a review of how firms use dealing commission - the charges paid by consumers for executing trades and external research, worth around £3 billion ... Brokers did not explicitly price their -
FS17/2: High-cost credit and review of the high-cost short-term credit price cap
We are publishing our response to the Call for Input into our review of high-cost credit products. -
Promoting competition in the financial services sector
Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Future of Financial Services summit, London. This is the text of the speech as drafted, which may differ from the delivered version. -
FCA consults on complaints handling improvements
Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone -
Cyber security – industry insights
We have published a document bringing together industry insights on cyber resilience. Cyber risks pose a threat to consumers and markets, and part of the FCA’s role is to help firms become more resilient to cyber-attacks, so reducing the risk and -
Occasional Paper No. 23: Full disclosure: a round-up of FCA experimental research into giving information
This paper describes the results of eight experiments into giving information carried out by the FCA. -
Towards more effective stewardship
Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at the LSE in London. -
Occasional Paper No. 25: Incentivising compliance with financial regulation
This paper looks into the basic economic theory of incentives and how they can be used to enhance compliance in financial regulation.