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Showing 692 to 701 of 1082 search results for Consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. The role of regulation in encouraging good culture

    Speeches Published: 06/11/2018 Last modified: 06/11/2018
    Speech by Andrew Bailey, Chief Executive of the FCA, delivered at the Investment Association Culture Conference, Mansion House, London.

  3. FCA publishes evaluation of its work on the financial advice market

    Press Releases Published: 03/12/2020 Last modified: 29/11/2021
    FCA publishes evaluation of its work on the financial advice market.

  4. Relending by high-cost lenders

    Firms Multi-firm reviews Published: 06/08/2020 Last modified: 07/08/2020
    This report sets out our review findings of relending by firms in the high-cost lenders portfolio.

  5. FCA challenges firms to review approach to consumer vulnerability

    Press Releases Published: 23/02/2015 Last modified: 27/04/2020
    Research published by the FCA reveals that some vulnerable consumers seeking help from financial providers are meeting ‘a computer says no’ approach, putting them at risk of further detriment

  6. Firms making good progress in handling unauthorised transactions

    Press Releases Published: 28/07/2015 Last modified: 28/07/2015
    Our consumer research showed just how distressing unauthorised transactions can be and we are pleased that firms recognise this.”. ... We commissioned independent consumer research to support our thematic review of firms.

  7. Consumer Credit and the FCA: one year on

    Speeches Published: 11/03/2015 Last modified: 11/03/2015
    Clearly, of course, none of us exhibit this behaviour. Even the most financially savvy consumers. ... at least, offer up the opportunity for real change for consumers and firms.

  8. Occasional Paper No. 59: Sitting on a gold mine: Getting what’s owed to pawnbroking customers

    Occasional papers Published: 20/01/2021 Last modified: 25/01/2022
    In 2018, the FCA found that pawnbroking customers are not always collecting the ‘surplus’ money owed to them. In this paper, we share the results of a first intervention designed to address this.

  9. FCA and PSR Boards appoint new members to decision-making committees

    Press Releases Published: 16/11/2023 Last modified: 16/11/2023
    Ulrike Hotopp and Claire Whyley have been appointed to the FCA’s and PSR’s Competition Decisions Committees (CDCs)

  10. FCA and PSR respond to announcement from Cash Action Group (CAG)

    Statements Published: 15/12/2021 Last modified: 15/12/2021
    We respond to the Cash Action Group’s (CAG) announcement that retail banks and building societies will create an independent body to assess the needs of local communities and direct cash solutions.

  11. Improving picture for personal finances, but many still struggling

    Press Releases Published: 10/04/2024 Last modified: 10/04/2024
    New research from the FCA has found that while many are struggling to meet financial commitments, the picture has improved over the last year.