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Showing 72 to 81 of 1153 search results for Consumer research to inform.

  1. Retirement Outcomes Review

    Market studies

    Published: 11/07/2017

    Last modified: 11/08/2021

    We have published the final findings of our Retirement Outcomes Review, which looks at how the retirement income market is evolving since the pension freedoms were introduced in April 2015.
  2. Towards more effective stewardship

    Speeches

    Published: 03/04/2019

    Last modified: 04/03/2022

    Speech by Edwin Schooling Latter, Director of Markets and Wholesale Policy at the FCA, delivered at the LSE in London.
  3. FS17/2: High-cost credit and review of the high-cost short-term credit price cap

    Feedback statements

    Published: 31/07/2017

    Last modified: 09/05/2024

    We are publishing our response to the Call for Input into our review of high-cost credit products.
  4. Speech: Beyond economics?

    Insight

    Published: 25/01/2017

    Last modified: 28/02/2017

    consumer advocacy bodies, marketing by firms, institutional structures such as courts and so on. ... We are using machine learning to research how well the domestic mortgage market is working.For example, how far do consumers’ choices diverge from a
  5. Promoting competition in the financial services sector

    Speeches

    Published: 11/03/2014

    Last modified: 18/03/2014

    Christopher Woolard, Director of Policy, Risk and Research, the FCA, at the Future of Financial Services summit, London. This is the text of the speech as drafted, which may differ from the delivered version.
  6. FCA consults on complaints handling improvements

    Press Releases

    Published: 12/12/2014

    Last modified: 07/02/2022

    Financial services firms will no longer be able to use premium rate telephone numbers for customers as part of a series of proposals from the Financial Conduct Authority (FCA) on changes to the rules on complaint handling and post-sale telephone
  7. Like London's Roman Wall, financial rules must adapt

    Speeches

    Published: 24/09/2024

    Last modified: 17/10/2024

    Speech by Sarah Pritchard, executive director, markets and executive director, international at the FT Financial Advice Forum, London.
  8. Going green: the FCA’s developing approach

    Speeches

    Published: 18/10/2018

    Last modified: 19/10/2018

    Speech by Christopher Woolard, Executive Director of Strategy and Competition, delivered at the FCA’s Innovating for a Greener Great Britain event, London.
  9. Consumer Credit Seminar

    Speeches

    Published: 21/10/2014

    Last modified: 20/03/2024

    Speech by Linda Woodall, Director of Mortgage and Consumer Lending of the FCA.
  10. Complaints data items: FAQs

    Registers and systems

    Published: 10/05/2016

    Last modified: 13/06/2022

    Complaints data items: FAQs