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Showing 832 to 841 of 1081 search results for Consumer research to inform.

  1. Forms

    List of all forms on fca.org.uk  For Handbook forms, please use the Handbook forms page.

  2. Testing what gets consumers engaged with their pension – and why

    Research Published: 08/12/2023 Last modified: 13/12/2023
    This article summarises research undertaken by Mike Gilmore (during his time working for the FCA), Deanna Karapetyan, Gráinne Murphy, Cherryl Ng and Jackie Spang.

  3. Enhancing the UK’s capital markets – The FCA’s role and priorities

    Speeches Published: 08/02/2022 Last modified: 08/02/2022
    Speech by Sarah Pritchard, Executive Director, Markets, to City & Financial Global’s The Future of UK Financial Regulation Summit.

  4. Blockchain: considering the risks to consumers and competition

    Speeches Published: 26/04/2018 Last modified: 26/04/2018
    Speech by Mary Starks, Director of Competition, FCA, at Authority for Consumers & Markets Conference Panel, Netherlands.

  5. Response to the CMA’s provisional decision on remedies from its retail banking market investigation

    Statements Published: 03/06/2016 Last modified: 03/06/2016
    We welcome the Competition and Markets Authority’s (CMA’s) efforts to increase competition in retail banking and are supportive of its provisional decision to make recommendations to the FCA to take forward a range of remedies, namely on service

  6. Information on 10% depreciation notifications from February 2020 - January 2022

    FOI Release Date of Release: 21/01/2022
    The FCA responds regarding the investigations opened by the FCA into potential breaches of COBS 16A.4.3.

  7. Sue Lewis re-appointed Chair of the Financial Services Consumer Panel

    Press Releases Published: 06/07/2016 Last modified: 06/07/2016
    The Financial Conduct Authority has re-appointed Sue Lewis Chair of the Financial Services Consumer Panel for a further two and a half years, from 1 July 2016.

  8. 15 million Brits suffer in silence as they lack confidence to complain

    Press Releases Published: 08/11/2018 Last modified: 08/11/2018
    Three quarters of consumers avoid making complaints Younger generation stew on issues rather than speaking up Poor travel etiquette and unhelpful shop assistants among top unspoken gripes Gok Wan and restaurateur and TV presenter Fred

  9. Acting flexibly and treating customers fairly in the face of a pandemic

    Speeches Published: 04/11/2020 Last modified: 04/11/2020
    Speech on the FCA’s priorities for the credit market, by Jonathan Davidson, Executive Director of Supervision – Retail and Authorisations.

  10. FCA highlights concerns when credit firms allow repeat borrowing

    Press Releases Published: 06/08/2020 Last modified: 07/08/2020
    The FCA has today published the findings of a review into relending by firms that offer high-cost credit.

  11. FCA encourages firms to do more to support ageing population

    Press Releases Published: 22/02/2016 Last modified: 02/03/2017
    together to address the range of issues facing older consumers, when they engage with financial services. ... The FCA will also be undertaking further research and will be working with stakeholders to develop a regulatory strategy that promotes better