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Showing 92 to 101 of 1081 search results for Consumer research to inform.
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Forms
List of all forms on fca.org.uk For Handbook forms, please use the Handbook forms page. -
Occasional Paper No. 43: Weighing anchor on credit card debt
In this study we conduct a hypothetical credit card payment experiment to test an intervention to de-anchor payment choices. -
Whistleblowing qualitative assessment survey 2022
This report sets out the findings of a qualitative assessment survey of a small sample of whistleblowers who disclosed their concerns about wrongdoing to the FCA. The survey was conducted to understand whistleblowers’ experience of reporting to -
Service standards 2019/20
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2019/20. -
FCA announces next steps on improving the compensation framework
The FCA has published the feedback it received to its call for input on the framework for protection provided through the Financial Services Compensation Scheme (FSCS), following concerns about increasing costs. -
Occasional Paper No. 22: Price discrimination and cross-subsidy in financial services
Occasional Papers contribute to the work of the FCA by providing rigorous research results and stimulating debate. ... While they may not necessarily represent the position of the FCA, they are one source of evidence that the FCA may use while -
TR14/2 – Thematic Review of Annuities
commissioned a report reviewing existing research about consumer behaviour and engagement to better understand how this affects shopping around and the choice of annuity. ... Overall our results indicate that some parts of the annuities market are not -
Occasional Paper No. 26: From advert to action: behavioural insights into the advertising of financial products
How are we affected by financial advertising? What do we pay attention to and when might we be misled? In this paper we explore the science of advertising to answer these questions. -
Occasional Paper No. 13: Economics for Effective Regulation
This paper offers assistance to regulators and other policymakers in using modern economics in an effective and proportionate way to inform decisions. ... This new methodology draws on recent advances in academic research and regulatory best practice to -
Service standards 2018/19
The FCA measures its performance using service standards. These are the levels of performance that it aims to meet when carrying out its regulatory functions. This service standards analysis is for 2018/19. -
Investment pathways: Post-implementation review
Review on rationale and take-up, value, communications and asset allocation for investment pathways, and how these could impact consumer outcomes.