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CP17/10: Consultation on persistent debt and earlier intervention remedies
We are consulting on measures to address persistent credit card debt and require credit card firms to use their data to identify customers at risk of financial difficulties. In this document we also set out details of an industry voluntary agreement -
FSA publishes consultation on framework for the consumer credit regime
The Financial Services Authority (FSA) has published its consultation on how it plans to introduce a strong and flexible regime to regulate consumer credit. The regime is tailored to address the risks that face consumers without putting undue -
FCA regulation of consumer credit – during the pandemic and beyond
Speech by Nisha Arora, Director of Consumer and Retail Policy, given at the Finance & Leasing Association conference -
FCA operating service metrics 2022/23
This report sets out how the FCA performed in 2022/23 against 54 operating service metrics, including how it dealt with regulatory applications, telephone enquiries and other correspondence. -
The future of competition and regulation in retail banking
Speech by Christopher Woolard, Executive Director of Strategy and Competition at the FCA, delivered at Future of Retail Banking 2017. -
Darren Newton banned by the FCA for misappropriating client money
The Financial Conduct Authority (FCA) has today published a Decision Notice, which sets out its decision to ban Darren Lee Newton from working in any regulated activity in the financial services sector. -
FCA operating service metrics 2021/22
The FCA provides information about the timeliness of its operating service metrics (formerly known as service standards) in a range of areas for 2021/22. -
Ten years after Lehman: how accountants can make finance safer
Speech by Charles Randell, Chair of the Financial Conduct Authority and Payment Systems Regulator on how accountants can make finance safer. -
FCA confirms help for mortgage borrowers struggling with payments
The FCA has confirmed final mortgage guidance, setting out the ways mortgage lenders can help customers worried about or already struggling with their mortgage payments because of the rising cost of living. -
General insurance value measures data 2022
The FCA has published value measures data for a wide range of General Insurance (GI) Products for January to December 2022.