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FCA confirms measures to protect customers from the loyalty penalty in home and motor insurance markets
The FCA implements new rules to improve competition and protect home and motor insurance customers from loyalty penalties. -
Research Note: Helping credit card users repay their debt: a summary of experimental research
1 in 4 credit card payments are only at the contractual repayment amount (or just above it). Given the scale of the credit card market this is an important problem -
DP15/2: Transaction Costs Disclosure: Improving Transparency in Workplace Pensions
pension industry professionals and advisers. pension scheme members. consumer groups. member representative organisations. -
Occasional Paper No. 7: Stimulating Interest: Reminding savers to act when rates decrease
Reminders make a notable difference to switching behaviour in savings accounts around the time of interest rate decreases. -
FCA review shows too many advisory firms are not yet clear enough with their customers on their charges and services
The RDR, which came into force at the beginning of 2013, introduced new disclosure requirements to improve transparency for consumers. ... However, in the latest research, despite sufficient time and the straightforward nature of the requirements, issues -
FCA announces competition review into credit cards - particular focus on how industry works with those in difficult financial situations
The FCA’s research into low income consumers. ... This week, the FCA took over regulation of consumer credit and published low income consumer research. -
FCA publishes the findings of its work into annuities sales practices and retirement income market
The Government’s reforms increase the at-retirement choices facing consumers, so it is vital that consumers are properly supported in making their decisions. ... The review found evidence indicating that firms‘ sales practices are contributing to -
Financial watchdog puts banks on alert in fight against money laundering via the Post Office
A series of measures designed to reduce the risk of money laundering via the Post Office have today been set out by the FCA. -
British and Australian regulators strengthen cooperation on FinTech through Enhanced Cooperation Agreement
The Financial Conduct Authority (FCA) and the Australian Securities and Investments Commission (ASIC) today signed an Enhanced Cooperation Agreement between their Innovation Hubs to extend their existing agreement of cooperation and coordination on -
Consumers with cash savings need better information and easier switching says FCA
in the £700bn cash savings market often does not work well for consumers, particularly those with long-standing accounts. ... More also needs to be done to reduce the hassle for consumers to switch their savings.