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Showing 1 to 10 of 15967 search results for FCA's Consumer Duty.

1. The FCA’s Consumer Duty will lead to a major shift in financial services

   Press Releases Published: 27/07/2022 Last modified: 27/07/2022
   The Financial Conduct Authority (FCA) has confirmed its plans to bring in a new Consumer Duty, which will fundamentally improve how firms serve consumers.

2. Consumer Duty

   Focus areas Last modified: 16/05/2024
   Our Consumer Duty sets higher and clearer standards of consumer protection across financial services and requires firms to put their customers’ needs first

3. Consumer Duty events

   Events Published: 25/09/2022 Last modified: 27/06/2024
   The FCA has run events to help firms understand our expectations for the Consumer Duty and prepare for implementation. Find out about these and watch the webinars.

4. Consumer Duty resources

   Tasks for firms Published: 01/11/2023 Last modified: 16/05/2024
   Find publications about the introduction of the Consumer Duty including news, speeches and podcasts.

5. Countdown to the Consumer Duty

   Speeches Published: 10/05/2023 Last modified: 10/05/2023
   Speech by Sheldon Mills, Executive Director, Consumers and Competition at EY: Less than three months to go until the Consumer Duty Implementation webinar

6. Consumer Duty – information for firms

   Tasks for firms Published: 02/10/2022 Last modified: 26/06/2024
   To help firms implement the Duty, we explain more on the areas of the Duty that we have been receiving firm queries on which are relevant for the wider market.

7. How we are using the Consumer Duty

   Published: 01/11/2023 Last modified: 26/06/2024
   How the FCA is using the Consumer Duty to set higher and clearer standards of consumer protection across financial services.

8. FCA warns of impending Consumer Duty deadline

   Press Releases Published: 10/05/2023 Last modified: 10/05/2023
   With fewer than 90 days to go until the start of the Consumer Duty the Financial Conduct Authority (FCA) has urged firms to ensure they are ready for the 31 July deadline.

9. Consumer Duty firm survey – Spring 2023

   Data Published: 28/06/2023 Last modified: 28/06/2023
   The FCA commissioned Ipsos UK to undertake an anonymous survey of 1,230 firms in scope of the Consumer Duty. This survey adds to the FCA's understanding of how prepared firms are for when the Duty comes into force for products and services that are

10. FCA highlights areas of focus for firms implementing the Consumer Duty

    Press Releases Published: 25/01/2023 Last modified: 25/01/2023
    With 6 months to go before the Consumer Duty comes into force, the Financial Conduct Authority (FCA) has published a review of how firms are planning to implement the Duty.