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Showing 51 to 60 of 15967 search results for FCA's Consumer Duty.

  1. Supporting consumers in challenging times

    Speeches Published: 05/05/2022 Last modified: 16/05/2022
    Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the Building Societies Annual Conference 

  2. Retail banking Consumer Duty multi-firm work

    Multi-firm reviews Published: 14/12/2023 Last modified: 14/12/2023
    The findings from the FCA's Retail Banking Consumer Duty Multi-Firm work.

  3. Consumer Duty webinar – Payments and e-money [pdf]

    Transcripts Published: 26/04/2023
    Consumer Duty webinar looking at Payments and e-money. March 2023.

  4. Consumer credit firms

    Consumer credit firms Last modified: 22/03/2023
    Information for consumer credit firms new to regulation wanting to apply for authorisation, their business and tasks for regulated firms

  5. Consumer Duty webinar – retail lending – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – retail lending – transcript

  6. Consumer Duty firm survey results Autumn 2023 [pdf]

    External research Published: 20/02/2024
    The second of 3 waves of quantitative tracking research on monitoring firms’ progress and challenges to implementing the Consumer Duty. This wave, taking place 6 months after wave 1, focuses on compliance and action taken in response to the Duty.

  7. Consumer Duty webinar – banking and payments – transcript [pdf]

    Transcripts Published: 13/12/2022
    Consumer Duty webinar – banking and payments – transcript

  8. Implementing the Consumer Duty in the Mortgage Lenders and Administrators sector [pdf]

    Correspondence Published: 03/02/2023
    Consumer Duty letter – mortgage lenders and administrators

  9. Consumer Duty firm survey results Spring 2023 [pdf]

    External research Published: 28/06/2023
    Ipsos UK undertook this research for the FCA. The FCA wanted to understand what progress firms have made in preparing for the Consumer Duty and what support they need to complete their preparations.

  10. Transcript: Consumer Duty: The next steps [pdf]

    Transcripts Published: 05/01/2024
    A transcript of the we hosted on 6 December 2023 to help firms understand our expectations now the Duty is in force.