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Showing 641 to 650 of 15974 search results for FCA's Consumer Duty.

  1. CP17/42: The Duty of Responsibility for insurers and FCA solo-regulated firms [pdf]

    Consultation papers Published: 13/12/2017
    We are consulting on how we will extend the Duty of Responsibility to insurers and FCA solo-regulated firms.
  2. Treating vulnerable consumers fairly

    Tasks for firms Focus areas Published: 27/07/2020 Last modified: 21/03/2024
    Find out about our work on the fair treatment of vulnerable customers, including why vulnerability matters, how it affects your firm, and our guidance on supporting customers in vulnerable circumstances.
  3. Mortgage Charter uptake data

    Data Published: 11/06/2024 Last modified: 11/06/2024
    The FCA provides the latest quarterly data from firms who have signed up to the Government’s Mortgage Charter.
  4. Chairman’s speech

    Speeches Published: 18/07/2013 Last modified: 18/07/2013
    Speech by FCA Chairman, John Griffith-Jones, at the Annual Public Meeting, London. This is the text of the speech as drafted, which may differ from the delivered version.
  5. Sign up for FCA events updates

    Last modified: 21/05/2024
    Sign up for FCA events updates. First published: 25/07/2016 Last updated: 21/05/2024. ... Asset Management. Banking. Claims Management. Consumer Credit. Credit Union. Electronic money and payments institutions.
  6. PS17/9: Guidance on the duty of responsibility [pdf]

    Policy statements Published: 03/05/2017
    In this Policy Statement, we set out guidance in the Decision Procedure and Penalties Manual (DEPP) on how we will enforce the ‘duty of responsibility’.
  7. Operational Resilience

    Tasks for firms Published: 17/05/2017 Last modified: 04/03/2024
    We set out the requirements of our policy and how to report an operational disruption.
  8. Car finance complaints

    Complaints Consumers Published: 11/01/2024 Last modified: 21/03/2024
    Some car finance customers may have been charged too much on their loans. Find out what to do if you think this affects you.
  9. Training and competence

    Tasks for regulated firms Published: 12/05/2015 Last modified: 10/02/2023
    Our training and competence regime makes sure the financial services workforce is appropriately qualified and well regulated.
  10. CP16/26: Guidance on the duty of responsibility: amendments to the Decision Procedure and Penalties Manual [pdf]

    Consultation papers Published: 28/09/2016
    We are consulting on proposals to amend the Decision Procedure and Penalties Manual (DEPP) that will give guidance on how we will enforce the ‘duty of responsibility’.